Senior Property Claims Adjuster – Complex Loss Expert

Brethren Mutual Insurance Company; Hagerstown (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid time off

Paid holidays

Job summary

Brethren Mutual Insurance Company seeks a Property Claims Adjuster to assess complex property claims, determine coverage and settlements, and communicate findings to support fair outcomes. This role involves managing claims through resolution, coordinating with independent adjusters and agents, and ensuring timely, accurate results.

The ideal candidate has 5–7 years of property claims adjusting experience, proficiency in Xactimate, and solid knowledge of Commercial and Farm policies.

Qualifications

• Bachelor's degree or equivalent work experience
• 5-7 years of property claims adjusting experience
• Experience with Commercial and Farm policies is a plus
• Property estimating software (Xactimate) proficiency
• Working knowledge of Microsoft Office products
• Excellent written and verbal communication skills
• Excellent interpersonal relations and communication skills

Responsibilities

• Assists in the management of assigned property claims by managing complex files from initial review through resolution.
• Delivers claim handling activities to ensure adherence to established standards, authority levels, and timelines.
• Develops more complex loss information, documentation, and estimates to determine appropriate claim outcomes.
• Interprets complex damages by examining property conditions, repair requirements, and supporting data.
• Documents claim activity, decisions, and rationale to maintain accurate and complete claim files.
• Confers with internal and external stakeholders to explain findings, resolve issues, and coordinate next steps.
• Improves and integrates complex claim activities with vendors, contractors, or internal partners to support resolution.
• Directs individuals to opportunities to improve claim handling efficiency and recommends process or outcome enhancements

Skills

Property claims adjusting

Communication skills

Interpersonal relations

Documentation & detail

Education

Bachelor's degree or equivalent work experience

Xactimate proficiency

Tools

Xactimate

Microsoft Office

Job description

Brethren Mutual Insurance Company seeks a Property Claims Adjuster to assess complex property claims, determine coverage and settlements, and communicate findings to support fair outcomes. This role involves managing claims through resolution, coordinating with independent adjusters and agents, and ensuring timely, accurate results.

The ideal candidate has 5–7 years of property claims adjusting experience, proficiency in Xactimate, and solid knowledge of Commercial and Farm policies.