Property Claims Adjusters

Acumen Group; Chicago (IL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Acumen Group in Chicago is seeking an experienced Inside Commercial Property Claims Adjuster to join our growing team. This role handles investigating, evaluating, negotiating, and resolving commercial property claims, with training onsite as needed and a hybrid/remote work setup.

The ideal candidate holds an active Property & Casualty Adjuster license, with 3+ years of commercial property claims experience and strong Xactimate skills.

Qualifications

• Active Property & Casualty Adjuster license required.
• 3+ years of commercial property claims adjusting experience.
• Proficiency with Xactimate and experience with moderate to complex claims.

Responsibilities

• Manage commercial property claims from initial loss to final resolution.
• Investigate coverage, liability, and damages.
• Review estimates, invoices, and supporting docs.
• Prepare and review damage estimates using Xactimate.
• Negotiate settlements within authority limits.
• Communicate with insureds, contractors, vendors, agents, and attorneys.
• Maintain accurate claim file documentation and regulatory compliance.
• Meet productivity, quality, and customer service expectations.

Skills

Communication skills

Negotiation skills

Organizational skills

Education

Property & Casualty Adjuster License

Tools

Xactimate

Job description

Inside Commercial Property Claims Adjuster

Location: Hybrid/Remote (Training Onsite as Needed)

About the Opportunity

We are seeking an experienced Inside Commercial Property Claims Adjuster to join a growing claims team. This role is responsible for investigating, evaluating, negotiating, and resolving commercial property claims while providing exceptional service to policyholders, agents, and business partners.

The ideal candidate will have strong commercial property claims experience, proficiency with Xactimate, and an active adjuster license.

Responsibilities

• Manage commercial property claims from first notice of loss through final resolution.
• Investigate coverage, liability, and damages.
• Review estimates, invoices, reports, and supporting documentation.
• Prepare and review damage estimates using Xactimate.
• Negotiate settlements within authority limits.
• Communicate regularly with insureds, contractors, vendors, agents, and attorneys.
• Maintain accurate claim file documentation and ensure compliance with company and regulatory guidelines.
• Meet productivity, quality, and customer service expectations.

Qualifications

Required

• Active Property & Casualty Adjuster License (or designated home state license).
• 3+ years of commercial property claims adjusting experience.
• Strong experience utilizing Xactimate.
• Experience handling moderate to complex commercial property claims.
• Knowledge of policy interpretation, coverage analysis, and claim investigation.
• Excellent communication, negotiation, and organizational skills.

Preferred

• Experience with large loss or catastrophe claims.
• Industry certifications such as AIC, CPCU, or SCLA.
• Experience working for an insurance carrier, TPA, or independent adjusting firm.