Property Claims Adjuster

Brethren Mutual Insurance Company; Hagerstown (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid time off

Paid holidays

Job summary

Brethren Mutual Insurance Company seeks a Property Claims Adjuster to assess complex property claims, determine coverage and settlements, and communicate findings to support fair outcomes. This role involves managing claims through resolution, coordinating with independent adjusters and agents, and ensuring timely, accurate results.

The ideal candidate has 5–7 years of property claims adjusting experience, proficiency in Xactimate, and solid knowledge of Commercial and Farm policies.

Qualifications

• Bachelor's degree or equivalent work experience
• 5-7 years of property claims adjusting experience
• Experience with Commercial and Farm policies is a plus
• Property estimating software (Xactimate) proficiency
• Working knowledge of Microsoft Office products
• Excellent written and verbal communication skills
• Excellent interpersonal relations and communication skills

Responsibilities

• Assists in the management of assigned property claims by managing complex files from initial review through resolution.
• Delivers claim handling activities to ensure adherence to established standards, authority levels, and timelines.
• Develops more complex loss information, documentation, and estimates to determine appropriate claim outcomes.
• Interprets complex damages by examining property conditions, repair requirements, and supporting data.
• Documents claim activity, decisions, and rationale to maintain accurate and complete claim files.
• Confers with internal and external stakeholders to explain findings, resolve issues, and coordinate next steps.
• Improves and integrates complex claim activities with vendors, contractors, or internal partners to support resolution.
• Directs individuals to opportunities to improve claim handling efficiency and recommends process or outcome enhancements

Skills

Property claims adjusting

Communication skills

Interpersonal relations

Documentation & detail

Education

Bachelor's degree or equivalent work experience

Xactimate proficiency

Tools

Xactimate

Microsoft Office

Job description

At Brethren Mutual Insurance Company, people don't just come to work - they come to belong. For over a century, Brethren Mutual has been built on a foundation of service, integrity, and care for one another, our policyholders, and the communities we serve. We believe that doing the right thing, supporting each other, and taking pride in our work creates something more than a job - it creates a place where people can grow meaningful careers.

Employees at Brethren Mutual value collaboration over competition, purpose over pressure, and long-term relationships over short-term wins. Whether supporting our policyholders during critical moments or innovating behind the scenes, every role contributes to a shared mission rooted in trust and mutual respect.

If you're looking for a workplace where your contributions matter, your values are reflected in how business is done, and your career is supported with intention, Brethren Mutual may be the place you've been looking for.

Job Summary:

The Property Claims Adjuster Assesses complex property claims to determine coverage, liability, and settlement outcomes in accordance with established guidelines. Applies knowledge of policies, procedures, and estimating practices to manage claims through resolution. Communicates findings and recommendations to support timely, accurate, and fair claim outcomes. Cultivates good customer relations, answers questions from independent adjusters and agents, and oversees the activities of independent adjusters.

Essential Duties:

• Assists in the management of assigned property claims by managing complex files from initial review through resolution.
• Delivers claim handling activities to ensure adherence to established standards, authority levels, and timelines.
• Develops more complex loss information, documentation, and estimates to determine appropriate claim outcomes.
• Interprets complex damages by examining property conditions, repair requirements, and supporting data.
• Documents claim activity, decisions, and rationale to maintain accurate and complete claim files.
• Confers with internal and external stakeholders to explain findings, resolve issues, and coordinate next steps.
• Improves and integrates complex claim activities with vendors, contractors, or internal partners to support resolution.
• Directs individuals to opportunities to improve claim handling efficiency and recommends process or outcome enhancements

Basic Qualifications:

• Bachelor's degree or equivalent work experience
• 5-7 years of property claims adjusting experience
• Experience with Commercial and Farm policies is a plus
• Property estimating software (Xactimate) proficiency
• Working knowledge of Microsoft Office products
• Excellent written and verbal communication skills
• Excellent interpersonal relations and communication skills

Brethren Mutual Insurance Company is committed to supporting employees both professionally and personally. We offer a comprehensive benefits package designed to promote well-being, financial security, and work-life balance. This includes competitive compensation, medical, dental, and vision coverage, retirement planning options, generous paid time off, and paid holidays.

Beyond benefits, employees enjoy a supportive work environment, opportunities for professional development, and the stability of a mutual company that values long-term careers. Brethren Mutual also encourages community involvement, teamwork, and flexibility, recognizing that when employees are supported, they are best positioned to serve our policyholders and communities.

Join a company that invests in its people and provides the tools, benefits, and culture to help you thrive-both at work and beyond.

Brethren Mutual Insurance Company is proud to be an equal-opportunity employer with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Brethren Mutual Insurance Company abides by all fair employment practices regarding citizenship and immigration status.

Must be able to successfully pass a criminal background check.