Senior Projects Manager – Live Experiences

Tait Group; Lititz (Lancaster County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off and holidays

Career development opportunities

Employee recognition programs

PPE and safety program

Job summary

TAIT is seeking a Manager, Projects in the Lead Capability to oversee the Fixed Market pillar and ensure high-quality, on-time, on-budget project delivery. The role requires leadership across bands, staffing, and standard workflows while maintaining strong client and stakeholder relationships.

Responsibilities include coaching, process optimization, performance reviews, and ensuring safety and policy adherence.

Qualifications

• 5+ years of experience in Entertainment, Theatre, Theme Park, Location Based Entertainment, Marketing or Project/Construction Management.
• 3+ years of experience leading project teams or managing individuals.
• Proven leadership capability with a track record of driving accountability and results.
• Highly organized with the ability to manage multiple projects and project teams simultaneously.
• Strong communication skills with the ability to engage effectively with team members, stakeholders and clients (verbal and written).
• Ability to travel and work across multiple sites or client locations as needed.
• Familiarity with software systems such as MS Office, Box, SharePoint, Slack, Asana, Airtable, Epicor, SAP, Salesforce, Zendesk, Power BI, Tableau, Provus, Kantata.
• Education: Bachelor's Degree Preferred

Responsibilities

• Monitor project performance within the team and provide feedback/coaching to ensure successful project delivery on time, within scope, and on budget.
• Develop and maintain strong working relationships, providing mentorship and guidance
• Be a consistent presence, building and supporting the team to empower their successful delivery of projects
• Administrative duties for approving timesheets and keeping track of OOO requests ensuring project coverage
• Work with Market Leaders and across competencies to develop and implement standardized workflows, tools, and processes to optimize project efficiency and consistency
• Track department utilization and seek staffing opportunities to increase employee utilization
• Partner with project leads and cross-Competency Managers to ensure project needs are met
• Receive and direct team escalations to resolution in a timely and effective manner
• Work within and across Competencies to raise and address project issues proactively
• Ensure adherence to company policies, procedures, and delivery standards
• Administer annual performance review process
• Approve time off requests and ensure coverage during team member absences
• Identify career development and growth opportunities for team members within projects and across Competencies or Markets
• Provide feedback to employees to improve individual and team performance
• Encourage an inclusive culture that embraces the TAIT Traits and Standards of Care
• Promote a culture of safety and compliance, ensuring a safe and organized work environment
• Provide mentorship and coaching to develop high-performing team members
• Organize and manage workflows to ensure clarity of duties and responsibilities
• Actively engage in process development and optimization to enhance efficiency and quality
• Cascade organization process/procedure/direction clearly and consistently

Skills

Entertainment industry experience

Project leadership

Communication skills

Travel flexibility

Education

Bachelor's Degree Preferred

Tools

MS Office

Box

SharePoint

Slack

Asana

Airtable

Epicor

SAP

Salesforce

Zendesk

Power BI

Tableau

Provus

Kantata

Job description

TAIT is seeking a Manager, Projects in the Lead Capability to oversee the Fixed Market pillar and ensure high-quality, on-time, on-budget project delivery. The role requires leadership across bands, staffing, and standard workflows while maintaining strong client and stakeholder relationships.

Responsibilities include coaching, process optimization, performance reviews, and ensuring safety and policy adherence.