Senior Project Manager, Training & Development (EdTech)

Amplify; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Amplify is seeking a proactive Project Manager to support the Training & Development team within the Customer Experience department. You will lead high-volume, cross-functional projects, coordinating with Talent Acquisition, HR Operations, IT, and Accounts Payable to ensure timely, quality outcomes.

You’ll drive end-to-end project management, contribute to a portfolio of initiatives, and own operational tasks to keep the CX Training & Development team cohesive and effective.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 5+ years in a project management role managing multiple complex projects.
• Experience designing and implementing end-to-end processes from a stated goal or outcome.
• Experience synthesizing large amounts of information into concise reports for diverse audiences.

Responsibilities

• Integrate into project work to understand priorities and timelines.
• Develop detailed project plans, timelines, and workflows for tracking.
• Collaborate with team leaders to define milestones and align with goals.
• Maintain systems of record and ensure accurate data across teams.
• Track impact of initiatives and propose data-driven improvements.
• Push to unblock urgent needs and escalate when needed.
• Build knowledge of key systems (Salesforce, Tableau, LMS, Amplify products, Okta, G Suite).
• Develop communication plans and provide visibility to stakeholders.

Skills

Project management

Cross-functional collaboration

Stakeholder communication

Data analysis

Education

Bachelor's degree

Tools

Salesforce

Google Workspace

Microsoft Excel

Tableau

Job description

Amplify is seeking a proactive Project Manager to support the Training & Development team within the Customer Experience department. You will lead high-volume, cross-functional projects, coordinating with Talent Acquisition, HR Operations, IT, and Accounts Payable to ensure timely, quality outcomes.

You’ll drive end-to-end project management, contribute to a portfolio of initiatives, and own operational tasks to keep the CX Training & Development team cohesive and effective.