Customer Experience PM — K-12 EdTech Programs

Amplify; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Amplify seeks a skilled Project Manager to support the Customer Experience team in coordinating and delivering cross-functional initiatives that prepare educators to implement Amplify curriculum in classrooms. You will collaborate with product, CX, design, and training teams to ensure high-quality outcomes.

The role emphasizes proactive planning, stakeholder communication, and the ability to manage multiple projects in a fast-paced environment across education partnerships.

Qualifications

• 3-5 years managing multiple complex projects.
• Strong experience in the K-12 education landscape.
• Experience designing end-to-end processes from a stated goal or outcome.
• Experience effectively managing and prioritizing multiple projects to meet deadlines.

Responsibilities

• Develop and maintain detailed project plans, timelines, and workflows.
• Lead cross-functional teams and coordinate with stakeholders.
• Monitor performance data and propose data-driven improvements.
• Communicate risks and mitigation strategies to leadership.
• Build partnerships with CX Insights, Customer Success, Training & Development, and Design teams.

Skills

Project management

Education technology

Education

Bachelor’s Degree or equivalent practical experience

Job description

Amplify seeks a skilled Project Manager to support the Customer Experience team in coordinating and delivering cross-functional initiatives that prepare educators to implement Amplify curriculum in classrooms. You will collaborate with product, CX, design, and training teams to ensure high-quality outcomes.

The role emphasizes proactive planning, stakeholder communication, and the ability to manage multiple projects in a fast-paced environment across education partnerships.