Senior Project Manager, eDiscovery Client Services

Lighthouse; United States; On-site; USD 115,000 - 155,000; Full time

Job summary

An innovative firm seeks a Senior Project Manager to lead eDiscovery projects and enhance client satisfaction. In this role, you will manage budgets, consult on best practices, and train team members. Your expertise in eDiscovery project management will be crucial as you drive workflows and standards, ensuring timely delivery and cost efficiency. With a commitment to diversity and collaboration, this role offers a unique opportunity to grow your career while making a meaningful impact. Join a team where your contributions will shine and help clients navigate complex challenges effectively.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k with company match

Flexible PTO

Paid volunteer days

Life & AD&D insurance

Short and long-term disability

Telemedicine services

Pet insurance

Qualifications

• 6+ years of work experience with 4+ years in e-Discovery project management.
• Strong project management and communication skills are essential.

Responsibilities

• Manage client budgets and consult on eDiscovery best practices.
• Train team members and communicate project expectations.

Skills

eDiscovery project management

communication skills

client relationship management

flexibility and adaptability

Education

Bachelor’s degree

Master’s degree or JD

Tools

Relativity

Job description

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Senior Project Manager is responsible for managing a case or client annual budget, consulting clients on eDiscovery best practices, and identifying preferred paths to completing projects with a focus on reducing costs, increasing speed of delivery, and using Lighthouse technologies to drive client satisfaction. Senior PMs are responsible for planning, monitoring, and managing internal and external project communications of pod members. In addition, Senior PMs provide workflow consultation, drive the development of standards, and participate in the daily activities associated with providing eDiscovery support to clients.

What will this person do?

• Respond to client requests and provide consultation to clients to manage the scope, execution, and overall delivery of solutions that comply with industry best practices and Lighthouse Standards.
• Train and develop team members on workflows and eDiscovery best practices.
• Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production.
• Communicate expectations for scope and deadlines to internal and external stakeholders.

Bring your passion and together we will shine. It would also be great if you have the following:

• Bachelor’s degree (Masters or JD a plus) or equivalent experience.
• 6+ years of work experience with at least four years of e-Discovery project management experience. 5+ years of successful experience in a law department, law firm, and/or a legal consulting firm or eDiscovery provider.
• Relativity experience required.
• Excellent eDiscovery skills needed to provide consultation and creation of client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product.
• Knowledge of or the ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools, and documentation necessary to act as an internal escalation resource, and ability to work both independently and in a team environment.
• Strong communication skills to effectively transmit information via written (email and forms-based formats) and verbal communications to convey instructions, identify issues, propose solutions, and manage conflicts between internal and external stakeholders.
• Project management skills to successfully manage client relationships and execute projects to completion in order to deepen Lighthouse relationships to ensure repeat work and increased share of clients’ total spend and to gain clients’ trust as a consultant.
• Flexibility and adaptability to handle a changing and growing workload.
• Strong project management skills including the ability to interpret a variety of instructions provided in written and oral form.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

The expected pay for this role will range from $115,000 to $155,000 per year. This role will be eligible to participate in an annual bonus or incentive program.

Lighthouse offers a quality comprehensive benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine through 98point6, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.