Senior Project Manager - Automation & Client Success

Specialty Tooling Systems, Inc.; Grand Rapids (MI); On-site; USD 90,000 - 150,000; Full time

Job summary

Specialty Tooling Systems, Inc. (STS) is seeking a Senior Project Manager to lead automation projects from initiation through delivery.

You will coordinate with engineering, manufacturing, and customers to ensure quality, on-time delivery, and long-term customer retention. The role requires a minimum of 5 years in the automation industry, strong leadership, and experience with sales, quality systems, and customer service.

Qualifications

• Minimum 5 years of experience in Automation industry.
• Experience with sales, quality systems, and customer service.
• Proficient in Microsoft Office and MS Project.
• Strong management, organizational, and people skills.
• Valid driver’s license and ability to lift 20 pounds.
• Must read and speak English.

Responsibilities

• Collaborate with department managers to establish processes, design, and quality for automation.
• Serve as liaison between customer, engineering, and manufacturing.
• Monitor and report project status internally and externally.
• Maintain timelines and open issues list with owners and due dates.
• Manage budgets and profitability; coordinate design and construction.
• Schedule and publish meeting notes; facilitate design reviews.
• Ensure ISO 9001-2008 compliance.

Skills

Project management

Leadership

Customer service

Sales experience

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

OneNote

Microsoft Access

PowerPoint

MS Project

Job description

Specialty Tooling Systems, Inc. (STS) is seeking a Senior Project Manager to lead automation projects from initiation through delivery.

You will coordinate with engineering, manufacturing, and customers to ensure quality, on-time delivery, and long-term customer retention. The role requires a minimum of 5 years in the automation industry, strong leadership, and experience with sales, quality systems, and customer service.