Senior Program Manager - Automation & Customer Strategy

Automatic Data Processing, Inc.; Fremont (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Flexible work arrangements

Company bonus

Maternity/Paternity leave

Pension plan

Training support

Wellness initiatives

Job summary

Automated Industrial Robotics Inc. is seeking a Senior Program Manager to lead complex automation and capital equipment programs while owning the customer relationship, commercial strategy, and successful execution of multiple high-value projects.

You will coordinate cross-functional teams through concept to production, manage budgets and risks, and drive pricing, change orders, and stakeholder communications across portfolios. The role emphasizes leadership, negotiation, and strategic oversight.

Qualifications

• Bachelor’s degree required in Engineering or related technical discipline.
• 10+ years of program or project management experience in complex engineering environment.
• Experience managing customer relationships, proposals, and pricing strategy.

Responsibilities

• Lead cross-functional teams through concept, design, build, validation, and production phases.
• Own customer relationships and serve as the strategic point of contact.
• Manage schedules, budgets, resources, and program risks across multiple projects.
• Lead proposal development, pricing strategy, and change-order negotiations.
• Facilitate design reviews and executive-level customer communications.
• Monitor program performance including margin, timeline, and cost-to-completion metrics.
• Drive resource planning and operational alignment across program portfolios.
• Mentor Program Managers and support department development initiatives.

Skills

Strategic leadership

Customer relationship management

Proposal and pricing strategy

Program execution and risk management

Negotiation and communication

Team mentoring and development

Education

Bachelor’s degree in Engineering or related technical discipline

Job description

Automated Industrial Robotics Inc. is seeking a Senior Program Manager to lead complex automation and capital equipment programs while owning the customer relationship, commercial strategy, and successful execution of multiple high-value projects.

You will coordinate cross-functional teams through concept to production, manage budgets and risks, and drive pricing, change orders, and stakeholder communications across portfolios. The role emphasizes leadership, negotiation, and strategic oversight.