Senior Project Manager & ADA Compliance Lead

City of Norfolk, VA; Norfolk (VA); On-site; USD 79,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Paid holidays

Life insurance

Job summary

City of Norfolk, VA seeks a collaborative, people-centered leader to guide the equity and ADA compliance work. You will manage essential accessibility and non-discrimination initiatives, build strong cross-departmental relationships, and mentor a team dedicated to shaping a more inclusive city.

Essential responsibilities include directing Civil Rights/ADA improvement plans, delivering staff training, resolving grievances, and reporting to executive leadership.

Qualifications

• Bachelor's degree or equivalent is required.
• More than five years of project management and strategic planning experience.
• Over four years of data analysis or related field.

Responsibilities

• Direct the City's Civil Rights and ADA accessibility improvement plans, aligning operational efforts with obligations and inclusion goals.
• Design and deliver engaging training programs for municipal staff and supervisors; serve as the primary consultant for compliance and inclusion.
• Administer grievance procedures with empathy; investigate complaints and address systemic issues across programs, facilities, and technology.
• Supervise, coach, and mentor staff, interns, and fellows in an equity-centered workplace.
• Research regulatory trends, evaluate practices, and deliver recommendations and progress reports to executive leadership.
• Evaluate ADA policies and department accessibility practices; lead cross-department efforts to remove barriers.

Skills

Leadership

Strategic planning

Team mentoring

Training delivery

Regulatory concepts

Cross-functional

Education

Bachelor's degree

ADA Coordinator Certification

Job description

City of Norfolk, VA seeks a collaborative, people-centered leader to guide the equity and ADA compliance work. You will manage essential accessibility and non-discrimination initiatives, build strong cross-departmental relationships, and mentor a team dedicated to shaping a more inclusive city.

Essential responsibilities include directing Civil Rights/ADA improvement plans, delivering staff training, resolving grievances, and reporting to executive leadership.