Senior Project Manager

Quest Diagnostics; Secaucus (NJ); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in diagnostic testing is seeking a Senior Project Manager to lead medium projects, ensuring efficiency and effectiveness in delivering services. This role involves coaching employees, managing project timelines, and utilizing project management tools to enhance customer satisfaction. The position offers remote work with travel requirements.

Qualifications

• 4 to 6 years of project management experience.
• Technical/science background with diagnostics/lab exposure.

Responsibilities

• Leads projects, manages timelines, budgets, and deliverables.
• Coaches employees on project management tools and techniques.
• Communicates with stakeholders and manages expectations.

Skills

Problem-solving

Effective communication

Project management

Interpersonal skills

Decision-making

Planning and organizational

Negotiation

Quick learner

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Job description

Overview

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, requiring sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The Senior Project Manager will lead a variety of medium projects and teams to apply Quest Management System principles and tools to ensure Quest Diagnostics is efficient and effective in delivering its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply our principles and tools to their daily work.

This is a remote position with up to 50% travel.

Responsibilities

1. Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
   • Leads projects
     • Leads projects through issues, roadblocks, and problems
     • Acts as a change agent to drive teams towards success
     • Guides team members to perform through issues and constraints
   • Owns projects
     • Owns the timeline, budget, resource constraints, and deliverables/results
     • Shifts between the big picture and the small-but-crucial details
     • Is prepared to roll up their sleeves and work through detailed issues
   • Manages projects
     • Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates)
   • Communicates
     • Actively communicates with project sponsors and stakeholders
     • Establishes regular points of communication
     • Manages sponsor and stakeholders' expectations
   • Delivers the expected results
     • Performs root cause analysis on project shortfalls and takes corrective action as necessary
2. Applies project management tools and techniques, as well as other QMS principles and tools, toward a variety of large, and likely inter-related, projects
3. Coaches other employees on the use of various tools, concepts, and practices to build self-sufficiency, sustainability, and scalability within Quest Diagnostics
4. Participates in Communities of Practice
5. Documents business processes
6. Completes required continued learning

Qualifications

Required Work Experience:

• Technical/science background
• Diagnostics/Lab exposure
• Some finance experience
• Experience working in a laboratory setting

Knowledge:

• Demonstrated experience leading projects from initiation to completion (4 to 6 years experience)
• Facilitating discussions or workshops
• Developing strong relationships with others
• Leading changes
• Influencing business leaders
• Data analysis skills
• Experience in continuous improvement
• Process management knowledge
• Basic knowledge of VOC tools
• Understanding of Hoshin and breakthrough planning

Skills:

• Problem-solving skills
• Effective written and verbal communication skills across multiple formats: presentations, meetings, calls, emails, memos
• Managing multiple projects simultaneously
• Proficiency in Microsoft Word, Excel, PowerPoint, and Project
• Interpersonal skills
• Decision-making skills
• Planning and organizational skills
• Negotiation skills
• Results-oriented, creative, persistent, composed
• Quick learner of new concepts
• Ability to work independently with minimal supervision

Education: Bachelor’s Degree required

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.