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The Florida Department of Revenue's Child Support Program seeks a Senior Program Analyst to serve as Process Owner and Project Lead for Procedures and Training, coordinating activities and guiding publications. This role demands leadership, analytical thinking, and the ability to drive process improvements.
The position includes editing responsibilities, developing and analyzing reports, and recommending changes to enhance operational procedures within a dynamic government program.
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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .
Requisition No:886237
Agency: Department of Revenue
Working Title: SENIOR PROJECT CONSULTANT - 73005716
Position Number:73005716
Salary: $57,457.56 - $77,169.84 / annually
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .
This is a Senior Program Analyst position in the Department of Revenue’s Child Support Program Operational Procedures and Training (OPT) process, reporting to the Intra-Departmental Program Administrator. It is a highly responsible position that will serve as Process Owner and Project Lead for Procedures and Training initiatives, coordinate project activities, act as Editor supporting the procedures and training teams’ publications and manage the process’ operational plan and reports. Duties also include providing independent and complex consultative functions, researching, and recommending methods of implementing changes and improving processes.
$57,457.56 - $77,169.84 / annually
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.
Future vacancies may be filled from this advertisement for a period of up to six months.
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.
Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
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For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.