PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

Florida; Tallahassee (FL); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid vacations

Paid parental leave

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue is seeking a Personnel Services Specialist (SES) to support managers, supervisors, and staff on employee relations matters. This role requires strong critical thinking, organization, and clear written and verbal communication.

Based in Tallahassee, the position handles email workflows, responds to claims and hearings, assists with corrective action and accommodation processes, and helps prepare reports and training materials.

Qualifications

• One year of professional administrative experience.
• Strong written communication skills and ability to produce clear documents.
• Ability to analyze information, apply policies, and make recommendations.
• Experience managing multiple tasks and meeting deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Manages Employee Relations email mailbox and tracks assignments.
• Responds to reemployment assistance claims, questionnaires, and hearing notices.
• Supports corrective action, accommodations, grievances, and EAP referrals.
• Prepares reports and handles public records requests.
• Assists with special projects and training development.
• Processes Employee Relations cases and file closures in internal systems.
• Updates internal website, communications, and training materials.

Skills

Administrative experience

Written communication

Analytical skills

Multitasking

Microsoft Office

Education

Bachelor's degree in HR or related field

Job description

PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

Date: Oct 20, 2026

Requisition No:885943

Agency: Department of Revenue

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Working Title: PERSONNEL SERVICES SPECIALIST/HR-SES - 73002598

Pay Plan: SES

Position Number:73002598

Salary: $45,000.00 - $48,000.00 / annually

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team.We are committed to maintaining a diverse workforce and providingemployment opportunities to veterans and individuals who have a disability.To lear n more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

The Florida Department of Revenue is seeking qualified candidates to join its Office of Employee Relations as a Personnel Services Specialist. This Selected Exempt Service position plays a key role in supporting managers, supervisors, and employees on a variety of employee relations matters. This role requires strong critical thinking and analysis skills, organization, attention to detail, as well as strong written and verbal communication skills.

Duties and Responsibilities:

• Manages the Employee Relations email mailbox by distributing assignments to appropriate team members, responding to inquiries, and maintaining the tracking log.
• Responds to reemployment assistance claims, questionnaires, and hearing notices, and processes quarterly invoices.
• Provides support to Employee Relations functional areas, including corrective action, workplace accommodations, grievances, and Employee Assistance Program and Fitness for Duty referrals.
• Prepares reports and responds to public records and data requests.
• Assists the Employee Relations Manager with special projects, as assigned.
• Processes Employee Relations case and file closures using internal systems and applications.
• Assists with updating the internal website, communications, and training development.

MINIMUM REQUIREMENTS:

• One (1) year of professional administrative experience.
• Strong written communication skills, including the ability to produce accurate, clear, and well-organized correspondence, reports, and other documentation.
• Ability to analyze information, apply policies and procedures, and make sound recommendations.
• Experience managing multiple tasks, meeting deadlines, and working in a fast-paced environment.
• Proficiency in Microsoft Office applications (e.g., Outlook, Word, Excel, Powerpoint).

PREFERENCES:

• A bachelor’s degree from an accredited college or university in human resource management, law, business administration, or a related field.
• Experience working in employee relations or labor relations office handling corrective action processes, performance management, or workplace investigations.
• Knowledge of Reemployment Assistance (Unemployment Compensation) processes, including claims and hearings.
• Experience responding to public records requests and preparing reports.
• Experience managing shared mailboxes or workflow tracking systems.
• Experience developing or updating training materials, internal communications, or web content.

SALARY: $45,000.00 - $48,000.00 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position.

Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32312

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.