Senior Project Analyst — Salesforce & Operations Leader

careers-bgca

Atlanta (GA)

Hybrid

USD 70,000 - 80,000

Full time

7 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Boys & Girls Clubs of America is seeking a Senior Project Analyst in a hybrid Atlanta-based role. You will fuse technology, project management, operations, and data to drive strategic priorities and optimize Salesforce and related systems.

The position emphasizes cross-functional collaboration, data-informed decision making, and scalable process improvements. A strong background in CRM, analytics, and stakeholder management is essential.

Qualifications

5-7 years of experience in project management, business operations, consulting, CRM/business systems, analytics, or related field.
Hands-on experience with Salesforce or comparable CRM/business platform and ability to translate requirements into workflows and improvements.
Strong project management skills with multiple priorities, deadlines, and stakeholders.
Ability to gather business requirements and translate them into practical solutions.
Strong analytical and problem-solving skills with dashboards, KPIs, and reporting.
Experience partnering across functions and influencing work without formal authority.
Excellent written, verbal, facilitation, and presentation skills for senior leaders.
Advanced proficiency with Excel, PowerPoint, Word; experience with Smartsheet/Power BI/Tableau/Salesforce is preferred.
Bachelor’s degree in relevant field; CAPM/PMP preferred.

Responsibilities

Own and optimize CRM solutions, including Salesforce: workflows, automations, dashboards, reporting, and new features.
Translate business needs into practical system requirements and solutions.
Partner with stakeholders, technology teams, and vendors on enhancements, integrations, and maintenance.
Lead user acceptance testing and ensure new functionality works as intended.
Monitor data quality and adoption, and improve user experience.
Develop documentation, standards, training, and resources for system use.
Support expanding Salesforce ecosystem and future processes.