Senior Programs Specialist — Outreach & Logistics

Food Bank of Central & Eastern North Carolina; Lake Forest (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Food Bank of Central & Eastern North Carolina is seeking a Senior Program Specialist (Outreach & Logistics) to coordinate senior distributions, engage with partner agencies, and ensure program compliance across the 34-county service area.

You will collect data, support reporting, provide training and technical assistance to partners, and build capacity to expand access to senior programs while maintaining high standards of service.

Qualifications

• Undergraduate degree in Human Services, Social Work, Non-Profit Management, or related field.
• ServSafe Manager’s Certification required or eligible to complete within 90 days of employment.
• 2+ years of program management experience, community engagement, or customer service.

Responsibilities

• Coordinate and execute multiple monthly senior programs distributions across the service area, adapting to locations and operating conditions.
• Conduct outreach to increase enrollment among eligible participants and expand program access through partner agencies.
• Coordinate the ordering, delivery, and distribution schedules for senior boxes.
• Exercise sound judgment and take timely action in the field to address operational challenges and ensure continuity of services.
• Build and maintain relationships with partner agencies, providing training and compliance guidance to support program administration.
• Collaborate with team members across departments to strengthen communication and expand resources for agency development.

Skills

MS Office

Community Engagement

Communication & Facilitation

Customer Service

Spanish language

Education

Undergraduate degree in Human Services

Tools

Microsoft Office Suite

Job description

The Food Bank of Central & Eastern North Carolina is seeking a Senior Program Specialist (Outreach & Logistics) to coordinate senior distributions, engage with partner agencies, and ensure program compliance across the 34-county service area.

You will collect data, support reporting, provide training and technical assistance to partners, and build capacity to expand access to senior programs while maintaining high standards of service.