Senior Programmer Analyst

Community College of Rhode Island; Warwick (OK); On-site; USD 85,000 - 115,000; Full time

Job summary

Community College of Rhode Island is seeking a Senior Programmer Analyst to provide programming and analytical services, modify applications, and build API-based integrations on the Ellucian Experience platform. You will work with a collaborative IT team to deliver innovative solutions that enhance customer satisfaction and support campus systems.

The role requires a strong background in programming with SQL/PLSQL, multiple languages, and experience with iPaaS and GitHub.

Qualifications

• Four years of programming experience with an associate degree.
• Proficiency in SQL/PLSQL, shell scripting, and multiple languages.
• Experience with source control such as GitHub.
• Experience building API-based integrations and UI components.
• Knowledge of relational databases and iPaaS platforms.

Responsibilities

• Design, develop, code, test, and document software applications.
• Collaborate with users and technical teams to gather requirements.
• Participate in code reviews and testing to ensure quality.
• Operate in a DevOps environment and support ticket SLAs.
• Develop API integrations and portal components on Ellucian Experience.

Skills

SQL

PL/SQL

Shell scripting

Java

JavaScript

Perl

Python

HTML

GitHub

IPaaS

API integrations

Ellucian Experience

Education

Associate degree in an applicable field

Bachelor’s degree preferred

Tools

Ellucian Experience

Ellucian Ethos Integration

Job description

Job Summary

The Senior Programmer Analyst plays a vital role in supporting the college by providing programming and analytical services, modifying existing applications, integrating third-party solutions, and building API-based integrations and portal components on the college’s Ellucian Experience platform. This position contributes to a collaborative team environment with the shared goal of delivering innovative solutions to enhance customer satisfaction.

Duties And Responsibilities

• Design, develop, code, test, debug, and document software applications using programming languages and integration tools, leveraging relevant experience, and knowledge of industry best practices, regulations, and requirements.
• Act as a team resource to collaborate with business users, technical resources, and other stakeholders to gather and analyze requirements for new software applications and enhancements to existing systems
• Participate in peer code reviews, unit testing, integration testing, and system testing to produce high-quality software solutions
• Engage in daily operations such as creating and evaluating robust test plans, and providing training to end-users. Write code to support the needs of our stakeholders, in a DevOps environment.
• Troubleshoot and resolve technical issues, performance problems, and software defects
• Ensure timely resolution of support tickets within Service Level Agreements (SLAs) and engage with vendor support as needed to resolve escalated issues
• Support a variety of campus applications as assigned
• Represent the college and the Information Technology team professionally in all interactions
• Other duties may be assigned as needed

Required Qualifications

• Associate degree in an applicable field with four years of programming experience
• Proficiency in programming languages, i.e.SQL, PL/SQL
• Knowledge of shell scripting and/or other programming languages (i.e., Java, JavaScript, Shell, Perl, Python, HTML)
• Experience with source control platforms such as Github
• Proficiency in Ellucian Experience or similar Integration Platform as a Service (iPaaS) solutions
• Experience building API-based integrations (e.g., Ellucian Ethos Integration) and/or developing UI components(“cards”) for a vendor experience/portal platform
• Familiarity with relational database table structures
• Analytical skills to collect data, define problems, establish facts, and draw valid conclusions
• Understanding of analysis, troubleshooting, problem-solving, client relations, requirement assessment, project management methodology, and their interrelationships
• Excellent written communication, interpersonal, and organizational skills
• Strong attention to detail and ability to meet critical deadlines
• Ability to work effectively with managers, peers, and customers
• Capacity to multitask and collaborate within a team environment
• Self-starter with the ability to work independently with minimal supervision

Preferred Qualifications

• Bachelor’s degree in an applicable field with two year of programming
• Experience with SaaS solutions, particularly in the education sector
• Familiarity with Ellucian Banner ERP or similar enterprise resource planning systems
• Experience in applications management and administration, including user permissions, troubleshooting, and vendor support
• Experience in the education sector

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa including student visas.

Since opening its doors for the first time on September 24, 1964, the Community College of Rhode Island has created a strong foundation as the state’s only associate degree-granting institution serving all Rhode Islanders with an affordable, high-quality education.

CCRI participates in E-Verify.