Senior Programmer Analyst

Community College of Rhode Island; Warwick (RI); On-site; USD 90,000 - 120,000; Full time

Job summary

Community College of Rhode Island is seeking a Senior Programmer Analyst to provide programming and analytical services, modify existing applications, and build API-based integrations on the Ellucian Experience platform.

The role requires collaboration with business users and IT staff to gather requirements, develop high-quality software, and support campus applications within an established SLA framework.

Qualifications

• Associate degree in an applicable field with four years of programming experience.
• Proficiency in SQL, PL/SQL.
• Knowledge of shell scripting and/or other languages (e.g., Java, JavaScript, Shell, Perl, Python, HTML).
• Experience with source control platforms such as Github.
• Proficiency in Ellucian Experience or similar iPaaS solutions.
• Experience building API-based integrations (e.g., Ellucian Ethos Integration) and UI components for a vendor experience/portal platform.

Responsibilities

• Design, develop, code, test, debug, and document software applications using programming languages and integration tools.
• Collaborate with business users, technical resources, and stakeholders to gather requirements for new software applications and enhancements.
• Participate in peer code reviews, unit testing, integration testing, and system testing to deliver quality software.
• Engage in daily operations: create/execute robust test plans, provide end-user training, and write code to support stakeholders in a DevOps environment.
• Troubleshoot and resolve technical issues, performance problems, and software defects.
• Ensure timely resolution of support tickets within SLAs and engage vendor support as needed.

Skills

SQL

PL/SQL

Java

JavaScript

Python

Shell scripting

HTML

GitHub

Ellucian Ethos

API integrations

iPaaS

UI cards

Analytical thinking

Education

Associate degree

Bachelor’s degree preferred

Tools

Ellucian Experience

GitHub

Job description

JOB SUMMARY:

The Senior Programmer Analyst plays a vital role in supporting the college by providing programming and analytical services, modifying existing applications, integrating third-party solutions, and building API-based integrations and portal components on the college’s Ellucian Experience platform. This position contributes to a collaborative team environment with the shared goal of delivering innovative solutions to enhance customer satisfaction.

DUTIES AND RESPONSIBILITIES:

• Design, develop, code, test, debug, and document software applications using programming languages and integration tools, leveraging relevant experience, and knowledge of industry best practices, regulations, and requirements.
• Act as a team resource to collaborate with business users, technical resources, and other stakeholders to gather and analyze requirements for new software applications and enhancements to existing systems
• Participate in peer code reviews, unit testing, integration testing, and system testing to produce high-quality software solutions
• Engage in daily operations such as creating and evaluating robust test plans, and providing training to end-users. Write code to support the needs of our stakeholders, in a DevOps environment.
• Troubleshoot and resolve technical issues, performance problems, and software defects
• Ensure timely resolution of support tickets within Service Level Agreements (SLAs) and engage with vendor support as needed to resolve escalated issues
• Support a variety of campus applications as assigned
• Represent the college and the Information Technology team professionally in all interactions
• Other duties may be assigned as needed

REQUIRED QUALIFICATIONS:

• Associate degree in an applicable field with four years of programming experience
• Proficiency in programming languages, i.e.SQL, PL/SQL
• Knowledge of shell scripting and/or other programming languages (i.e., Java, JavaScript, Shell, Perl, Python, HTML)
• Experience with source control platforms such as Github
• Proficiency in Ellucian Experience or similar Integration Platform as a Service (iPaaS) solutions
• Experience building API-based integrations (e.g., Ellucian Ethos Integration) and/or developing UI components(“cards”) for a vendor experience/portal platform
• Familiarity with relational database table structures
• Analytical skills to collect data, define problems, establish facts, and draw valid conclusions
• Understanding of analysis, troubleshooting, problem-solving, client relations, requirement assessment, project management methodology, and their interrelationships
• Excellent written communication, interpersonal, and organizational skills
• Strong attention to detail and ability to meet critical deadlines
• Ability to work effectively with managers, peers, and customers
• Capacity to multitask and collaborate within a team environment
• Self-starter with the ability to work independently with minimal supervision

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in an applicable field with two year of programming
• Experience with SaaS solutions, particularly in the education sector
• Familiarity with Ellucian Banner ERP or similar enterprise resource planning systems
• Experience in applications management and administration, including user permissions, troubleshooting, and vendor support
• Experience in the education sector

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Applicants must be authorized to work for ANY employer in the U.S. We are unable tosponsoror take over sponsorship of any employmentvisa including student visas.