Senior Programmatic Account Lead — Travel Required

The Trade Desk, Inc.; Chicago (IL); On-site; USD 95,000 - 140,000; Full time

Job summary

The Trade Desk in Chicago is seeking a Senior Account Manager to support Client Services, managing and growing key retail accounts while guiding clients on using The Trade Desk platform. You will train new clients, deliver data-driven insights, and collaborate across teams to optimize campaigns.

Ideal candidates have 5–7+ years in online advertising, strong programmatic experience, and proven ability to upsell and build lasting client relationships.

Qualifications

• 5–7+ years of consultative, client-facing work in online advertising preferred.
• 1–2+ years of experience in the programmatic space preferred.
• Retail Enterprise and Retail RMN experience a plus.
• Bachelor’s Degree from a four-year university or equivalent years of experience preferred.
• Excellent troubleshooting, analytical, and problem-solving abilities with cross-functional collaboration.
• Proven track record of growing accounts by building client relationships and aligning objectives.

Responsibilities

• Manage and grow a roster of key accounts within a large Retail Media Agency.
• Become an expert on The Trade Desk platform and advise clients on creative marketing strategies.
• Collaborate with Sales & Trading to grow accounts and achieve client goals.
• Develop relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients and continuing education of the platform.
• Lead initiatives beyond task management to move accounts forward.
• Provide feedback to Product Management and Partnerships on platform features and improvements.
• Develop methodologies and customer-facing guides with Product Marketing and Sales.

Skills

Consultative client-facing experience

Programmatic advertising

Retail Enterprise RMN experience

Analytical mindset

Strong communication

Education

Bachelor’s Degree

Job description

The Trade Desk in Chicago is seeking a Senior Account Manager to support Client Services, managing and growing key retail accounts while guiding clients on using The Trade Desk platform. You will train new clients, deliver data-driven insights, and collaborate across teams to optimize campaigns.

Ideal candidates have 5–7+ years in online advertising, strong programmatic experience, and proven ability to upsell and build lasting client relationships.