Senior Program Services Manager — Hybrid Data-Driven Impact

Vizient, Inc.; Centennial (CO); Hybrid; USD 89,000 - 156,000; Full time

Job summary

Vizient, Inc. in Centennial, CO, is seeking a results-driven program operations and quality assurance lead to manage high‑impact sourcing programs and deliver client value.

You will optimize programs to enhance client and supplier value through promotional materials, performance analytics, and operational excellence. The role requires 5+ years of relevant experience, strong Excel and Power BI skills, and the ability to transform data into actionable insights.

Qualifications

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Strong analytical skills with the ability to interpret program performance data and translate findings into actionable insights.
• Proficiency in Microsoft Excel and Power BI required.
• Experience developing reports, dashboards, and performance metrics preferred.
• Excellent verbal, written, and presentation skills.
• On site Hybrid - 3 days. Two locations- Irving TX & Centennial CO.

Responsibilities

• Manage program structures, processes, and procedures to achieve program objectives.
• Develop promotional materials, reports, and training resources and educate internal and external clients on program components.
• Support contracting teams with program implementation, client onboarding, and ongoing client engagement.
• Identify client and supplier targets for new business opportunities and develop new value propositions and program capabilities.
• Manage client and supplier issues, adjustments, and ad hoc requests to support effective program operations.
• Coordinate and participate in periodic business reviews with key clients, suppliers, and distributors.
• Partner with management to facilitate council and panel meetings, gather client feedback, share best practices, and guide program strategies.
• Establish and track program success metrics and deliverables, including participation, utilization, enrollment, and financial incentives.
• Analyze program performance using Microsoft Excel and Power BI to develop reports and dashboards, identify trends, track revenue and sales, conduct market basket analyses, and communicate actionable insights.
• Serve as an operational liaison for internal and external clients by addressing questions, supporting sales opportunities, and communicating program impacts.

Skills

Excel

Power BI

Analytical thinking

Reports & dashboards

Communication skills

Presentation skills

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Power BI

Job description

Vizient, Inc. in Centennial, CO, is seeking a results-driven program operations and quality assurance lead to manage high‑impact sourcing programs and deliver client value.

You will optimize programs to enhance client and supplier value through promotional materials, performance analytics, and operational excellence. The role requires 5+ years of relevant experience, strong Excel and Power BI skills, and the ability to transform data into actionable insights.