Senior Program Operations & Analytics Manager

Vizient, Inc.; Irving (TX); Hybrid; USD 89,000 - 156,000; Full time

Benefits offered by this job

Incentive eligible

Job summary

Vizient, Inc. is seeking an experienced operations and quality assurance professional to develop and manage high-impact sourcing programs.

The role focuses on delivering client value through program participation, sales enablement, and performance analysis, with a strong emphasis on operational excellence. The position is on-site with hybrid flexibility (3 days/wk) across Irving, TX and Centennial, CO, requiring solid analytical skills and proficiency in Excel and Power BI.

Qualifications

• 5+ years of relevant experience required.
• Strong analytical skills with the ability to interpret program performance data and translate findings into actionable insights.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Manage program structures, processes, and procedures to achieve program objectives.
• Develop promotional materials, reports, and training resources and educate internal and external clients on program components.
• Support contracting teams with program implementation, client onboarding, and ongoing client engagement.
• Identify client and supplier targets for new business opportunities and develop new value propositions and program capabilities.
• Manage client and supplier issues, adjustments, and ad hoc requests to support effective program operations.
• Coordinate and participate in periodic business reviews with key clients, suppliers, and distributors.
• Partner with management to facilitate council and panel meetings, gather client feedback, share best practices, and guide program strategies.
• Establish and track program success metrics and deliverables, including participation, utilization, enrollment, and financial incentives.
• Analyze program performance using Microsoft Excel and Power BI to develop reports and dashboards, identify trends, track revenue and sales, conduct market basket analyses, and communicate actionable insights.
• Serve as an operational liaison for internal and external clients by addressing questions, supporting sales opportunities, and communicating program impacts.

Skills

Strong analytical skills

Communication skills

Presentation skills

Education

Relevant degree preferred

Tools

Microsoft Excel

Power BI

Job description

Vizient, Inc. is seeking an experienced operations and quality assurance professional to develop and manage high-impact sourcing programs.

The role focuses on delivering client value through program participation, sales enablement, and performance analysis, with a strong emphasis on operational excellence. The position is on-site with hybrid flexibility (3 days/wk) across Irving, TX and Centennial, CO, requiring solid analytical skills and proficiency in Excel and Power BI.