Sr Program Services Manager- Vizient Reserve (Healthcare)

Vizient, Inc; Irving (TX); Hybrid; USD 89,000 - 156,000; Full time

Job summary

Vizient, Inc. in Irving, TX seeks a professional to develop and manage operations and quality assurance for high-impact sourcing programs that deliver client value and support participation.

You will optimize programs to enhance client and supplier value through sales enablement and performance analysis. The role requires 5+ years of relevant experience, strong analytics with Excel and Power BI, and excellent communication skills.

Qualifications

• Relevant degree preferred.
• 5+ years of relevant experience required.
• Strong analytical skills to interpret program performance data and translate findings into actionable insights.
• Proficiency in Microsoft Excel and Power BI required.
• Experience developing reports, dashboards, and performance metrics preferred.
• Excellent verbal, written, and presentation skills.
• On-site hybrid role with 3 days in office; Irving TX & Centennial CO.

Responsibilities

• Manage program structures, processes, and procedures to achieve program objectives.
• Develop promotional materials, reports, and training resources and educate internal and external clients on program components.
• Support contracting teams with program implementation, client onboarding, and ongoing client engagement.
• Identify client and supplier targets for new business opportunities and develop new value propositions and program capabilities.
• Manage client and supplier issues, adjustments, and ad hoc requests to support effective program operations.
• Coordinate and participate in periodic business reviews with key clients, suppliers, and distributors.
• Partner with management to facilitate council and panel meetings, gather client feedback, share best practices, and guide program strategies.
• Establish and track program success metrics and deliverables, including participation, utilization, enrollment, and financial incentives.
• Analyze program performance using Microsoft Excel and Power BI to develop reports and dashboards, identify trends, track revenue and sales, conduct market basket analyses, and communicate actionable insights.
• Serve as an operational liaison for internal and external clients by addressing questions, supporting sales opportunities, and communicating program impacts.

Skills

Analytical skills

Excel

Power BI

Communication

Education

Relevant degree

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will develop and manage operations and quality assurance for high-impact sourcing programs that deliver client value and support program participation. You will optimize programs to enhance client and supplier value through sales enablement, revenue growth, program utilization, performance analysis, and operational excellence.

Responsibilities

Manage program structures, processes, and procedures to achieve program objectives. Develop promotional materials, reports, and training resources and educate internal and external clients on program components. Support contracting teams with program implementation, client onboarding, and ongoing client engagement. Identify client and supplier targets for new business opportunities and develop new value propositions and program capabilities. Manage client and supplier issues, adjustments, and ad hoc requests to support effective program operations. Coordinate and participate in periodic business reviews with key clients, suppliers, and distributors. Partner with management to facilitate council and panel meetings, gather client feedback, share best practices, and guide program strategies. Establish and track program success metrics and deliverables, including participation, utilization, enrollment, and financial incentives. Analyze program performance using Microsoft Excel and Power BI to develop reports and dashboards, identify trends, track revenue and sales, conduct market basket analyses, and communicate actionable insights. Serve as an operational liaison for internal and external clients by addressing questions, supporting sales opportunities, and communicating program impacts.

Qualifications

Relevant degree preferred. 5 or more years of relevant experience required. Strong analytical skills with the ability to interpret program performance data and translate findings into actionable insights. Proficiency in Microsoft Excel and Power BI required. Experience developing reports, dashboards, and performance metrics preferred. Excellent verbal, written, and presentation skills. On site Hybrid - 3 days. Two locations- Irving TX & Centennial CO. #LI-AC1 Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00. This position is also incentive eligible.

Equal Opportunity Employer

Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care. Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care: Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration. aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence. Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.