Senior Program & Project Lead, Strategy & Execution

Salesforce, Inc.; Illinois; On-site; USD 120,000 - 150,000; Full time

Job summary

Salesforce, Inc. is seeking a Program Manager to drive and coordinate strategic CSM initiatives within the Signature Success framework.

You will work with cross-functional partners to plan, execute, and optimize programs that support product adoption, attrition mitigation, and transformation initiatives across the enterprise. You will prepare leadership-level presentations, communicate progress to executives, and ensure alignment with strategic goals while staying agile in a fast-paced

Qualifications

• Experience leading cross-functional programs with executive visibility.
• Ability to influence senior leaders and drive consensus.
• Comfort navigating ambiguity while delivering results.

Responsibilities

• Lead development, planning, and execution of CSM priorities and programs.
• Collaborate with cross-functional teams to define goals, scope, and deliverables.
• Monitor programs, identify risks, and implement corrective actions.
• Communicate effectively across teams and stakeholders.
• Build leadership presentations for executive meetings.
• Troubleshoot operational issues with delivery teams and partners.
• Review program performance and drive improvements.

Skills

Critical thinking

Executive influence

Cross-functional collaboration

Stakeholder management

Presentation skills

Written communication

Ambiguity tolerance

Tools

Google Slides

Job description

Salesforce, Inc. is seeking a Program Manager to drive and coordinate strategic CSM initiatives within the Signature Success framework.

You will work with cross-functional partners to plan, execute, and optimize programs that support product adoption, attrition mitigation, and transformation initiatives across the enterprise. You will prepare leadership-level presentations, communicate progress to executives, and ensure alignment with strategic goals while staying agile in a fast-paced