Senior Program Manager, V&V for Fleet Ops

Zoox; Foster City (CA); On-site; USD 183,000 - 251,000; Full time

Benefits offered by this job

Zoox Stock Appreciation Rights

Amazon RSUs

Health insurance

Paid time off

Job summary

Zoox is seeking a Senior/Staff Program Manager to define and execute strategies that scale Verification & Validation operations across a growing autonomous fleet. You will navigate technical complexity while aligning a broad set of stakeholders in a highly cross-functional role.

The role includes leading efficiency initiatives, data‑driven decision making, and monthly reviews with leadership to shape resource allocation, partnerships, and priorities for the fleet and software quality

Qualifications

• Bachelor's degree in Engineering, Operations Research, Operations Management, or a STEM field.
• 10+ years of program management experience with strong technical depth and operational execution.
• Demonstrated ability to lead large-scale, cross-functional programs with significant impact.
• Comfortable operating in ambiguity and structuring undefined problems.
• Strong stakeholder management and communication across engineering, product, and operations.
• Deeply data-driven, validating metrics and questioning outputs.
• Proficiency with modern AI tools and workflows and applying them to drive efficiency.

Responsibilities

• Lead and coordinate large-scale, cross-functional programs spanning Autonomy, Product, Infrastructure, Engineering, and Safety teams to drive improvements in fleet efficiency and software quality.
• Own and drive operational efficiency initiatives across engineering, field service, and operations teams, identify bottlenecks, align stakeholders, and unblock execution.
• Partner with System Design & Mission Assurance and safety teams to gather and pressure-test requirements for the right solutions.
• Champion AI and data-driven tools within operations and build centralized reporting systems for leadership decisions.
• Run monthly business reviews with stakeholders, translating signals into recommendations on resources, partnerships, and priorities.
• Define and track operational metrics, shaping what should be measured and why.
• Collaborate with Finance to support OP1, OP2, and quarterly R&O planning with accurate budgets.
• Lead efficiency initiatives across L3 and robotaxi R&D fleets, improving fleet utilization and cycle times.
• Manage program timelines, resources, and risks; create and maintain leadership-facing progress reports.
• Create and maintain program documentation for senior leadership.

Skills

Program management

Cross-functional leadership

Data-driven decision making

AI tooling familiarity

Stakeholder management

Education

Bachelor's degree in Engineering/OR/OM/STEM

Tools

Gemini

Claude

MCP APIs

Job description

Zoox is seeking a Senior/Staff Program Manager to define and execute strategies that scale Verification & Validation operations across a growing autonomous fleet. You will navigate technical complexity while aligning a broad set of stakeholders in a highly cross-functional role.

The role includes leading efficiency initiatives, data‑driven decision making, and monthly reviews with leadership to shape resource allocation, partnerships, and priorities for the fleet and software quality