Senior Program Manager, Trade — Hybrid & Cross-Functional Leader

Rippling; Santa Monica, Atlanta (CA, GA); Híbrido; USD 88.000 - 117.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health premiums paid 100%

401(k) plan with company contributions

Wellness reimbursement account

Learning & development reimbursement

Flexible PTO for exempt employees

14 company-paid holidays

2 floating holidays

Descripción de la vacante

TRUECar is building TRUECar Trade, a new business line that helps people sell or trade in their car at a fair, transparent price. We’re hiring a Senior Program Manager to run the operating system for this team, reporting to the SVP of Trade, owning the program plan, gates, and weekly rhythm to align Product, Engineering, Operations, Dealer Sales, Legal, Finance and Analytics.

You’ll build an agentic team, maintain a decision log and RAID register, and coordinate dependencies with both internal

Formación

• 4+ years of progressively responsible program or project management experience.
• Proven ability to lead cross-functional programs that span technology, operations and commercial teams.
• Track record of setting up operating cadences, stage gates and KPI scorecards.
• Demonstrated experience using AI tools (such as Claude) to accelerate planning, analysis, drafting and status reporting.
• Effective written and verbal communication with all levels of the organization.
• Strong analytical skills, and comfort building trackers and dashboards.
• Comfort with ambiguity and a startup pace.
• Strong capability in TRUECar preferred tools and productivity suites (Google Workspace, Asana, Tableau, Claude, etc.).
• Up to 20% travel, including pilot market launches.
• Automotive industry experience strongly preferred, especially in remarketing, wholesale, used-vehicle acquisition, dealer operations or automotive marketplaces.
• Bonus: working familiarity with SQL or Amplitude; PMP, PgMP or Agile certification; experience with regulated transactions such as vehicle titling, lending or payments.

Responsabilidades

• Own the integrated program plan for TRUECar Trade across its three build priorities: vehicle condition capture, dealer buyer network, and a frictionless transaction.
• Run pilot launches in new markets from readiness to go-live, including onboarding, staffing and launch-day coordination.
• Manage the stage gates that decide when Trade expands and prepare evidence for gate reviews.
• Run the weekly operating rhythm with status reviews, KPI scorecard, and executive readouts.
• Keep the RAID log current with owners and due dates, elevating risk early.
• Coordinate dependencies with Engineering, Data Science, Dealer Sales, Marketing, Support, Legal and Finance; engage lenders and other partners.
• Build and maintain the program dashboard for visibility across the team.

Conocimientos

Program management

Cross-functional leadership

KPI scorecards

Executive communication

Analytics & dashboards

AI tools

Claude

SQL

Amplitude

PM certifications

Herramientas

Google Workspace

Asana

Tableau

Claude

Descripción del empleo

TRUECar is building TRUECar Trade, a new business line that helps people sell or trade in their car at a fair, transparent price. We’re hiring a Senior Program Manager to run the operating system for this team, reporting to the SVP of Trade, owning the program plan, gates, and weekly rhythm to align Product, Engineering, Operations, Dealer Sales, Legal, Finance and Analytics.

You’ll build an agentic team, maintain a decision log and RAID register, and coordinate dependencies with both internal