Senior Program Manager, Operating Rhythm & Strategy

Amazon Inc.; Factoria (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Bellevue, WA seeks a Senior Program Manager for Relay Product Excellence (RPE) to own operating rhythms and delivery mechanisms across SPOX. Lead end-to-end cycles, govern standards, and partner with WISP on headcount/input planning while coordinating cross-functional forums and senior leadership communications.

The role demands a data-driven mindset, exceptional communication, and the ability to orchestrate many stakeholders to drive on-time, transparent outcomes in a

Qualifications

• Bachelor's degree is required.
• 5+ years of program or project management experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Experience tracking goals and program health against targets and driving cross-functional follow-through to closure.
• Experience with data analysis tools such as Excel, Pivot Tables, visualization tools (Tableau, QuickSight, etc.).

Responsibilities

• Drive the annual operating plan cycles (OP1 and OP2) for RPE end to end, setting the workback, running intake and prioritization, orchestrating inputs across partner teams and RPE team leads, and owning the all-up plan as the single point of accountability, while partnering with WISP on headcount and entitlement as inputs you consume rather than own.
• Own RPE's core operating rhythms end to end, producing and program-managing the Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs) (deck production, prep, facilitation, follow-up), while content owners own their inputs, numbers, and narrative.
• Own goal tracking for RPE, using the operating rhythms to keep goals visible, surface where delivery is off track, and drive follow-through so RPE hits its commitments.
• Continuously optimize the operating rhythms so they stay focused on the decisions that move RPE's goals, retiring what no longer adds value.
• Serve as the single conduit between RPE and partner teams for recurring reviews and communications, so outside teams engage one accountable owner.
• Own the strategy, frameworks, and execution standards for how cross-functional work is governed and delivered.
• Own Special Programs as the stage gate for net-new efforts: own intake and scoping, decide what moves forward, incubate it, and transition each to a permanent owner or orderly sunset.
• Influence stakeholders through data-driven insights and written narratives, handling sensitive data per Amazon's data classification and privacy policies.

Skills

Program management

Data-driven mindset

Stakeholder management

Excel

Pivot Tables/Tableau

Education

Bachelor's degree

Tools

Excel

Pivot Tables

Tableau

QuickSight

Job description

Amazon.com Services LLC in Bellevue, WA seeks a Senior Program Manager for Relay Product Excellence (RPE) to own operating rhythms and delivery mechanisms across SPOX. Lead end-to-end cycles, govern standards, and partner with WISP on headcount/input planning while coordinating cross-functional forums and senior leadership communications.

The role demands a data-driven mindset, exceptional communication, and the ability to orchestrate many stakeholders to drive on-time, transparent outcomes in a