Senior Program Manager, Hybrid Client Delivery & Strategy

Ladders; Washington (District of Columbia); Hybrid; USD 212,000 - 232,000; Full time

Benefits offered by this job

Flexible time off

Medical/dental/vision coverage

401K with employer match

Long-term disability and lifeinsurance

Team events and snacks

Continuous development support and学习机会

Six-monthly promotion opportunities

Hybrid flexible work policy

Job summary

Ladders in Washington, DC seeks a Manager to drive complex programs from planning through execution within a Business Services context. This role collaborates with business leaders, delivery teams and strategic partners to align priorities and deliver measurable outcomes.

Location: Washington, DC; US-based candidates only. Compensation: $212,000–$232,000 annually. This position offers hybrid work and opportunities to lead high-impact client engagements.

Qualifications

• Bachelor's degree required.
• 5+ years of relevant consulting experience.
• Experience solving diverse client challenges across industries.
• Strong analytical and communication skills.
• Commercially minded with an entrepreneurial approach to problem-solving.
• Demonstrated leadership and teamwork through relevant experience.
• Ability to adapt quickly and take ownership of unfamiliar tasks.

Responsibilities

• Lead high-quality client engagement delivery across project phases.
• Manage multiple cases and ensure high standards.
• Develop evidence-based recommendations through rigorous analysis.
• Translate perspectives into practical workplans and deliverables.
• Coach and develop junior team members while overseeing project execution.
• Serve as a trusted day-to-day client liaison.
• Present conclusions clearly to stakeholders.
• Contribute to business development alongside senior leadership.

Skills

Client engagement

Project leadership

Analytical thinking

Communication

Cross-functional

Education

Bachelor's degree

Job description

Ladders in Washington, DC seeks a Manager to drive complex programs from planning through execution within a Business Services context. This role collaborates with business leaders, delivery teams and strategic partners to align priorities and deliver measurable outcomes.

Location: Washington, DC; US-based candidates only. Compensation: $212,000–$232,000 annually. This position offers hybrid work and opportunities to lead high-impact client engagements.