Senior Program Manager, Global Payment Products

Amazon.com Services LLC; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Seattle seeks a Program Manager to drive global payment initiatives, partnering with internal and external payment partners to expand product offerings for sellers worldwide.

You will own the strategy, deliver end-to-end programs, and communicate results to senior leadership while safeguarding seller trust and improving customer experience.

Qualifications

• Bachelor's degree required.
• 6+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience delivering results for large, cross-functional initiatives in fast-paced environments.

Responsibilities

• Lead global payment initiatives with internal and external partners.
• Drive new features and expand product offerings for sellers worldwide.
• Own program strategy, end-to-end delivery, and reporting to senior leadership.
• Develop innovative solutions to safeguard seller trust and improve customer experience.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree

Master's degree

Job description

Excited to manage a business with a global reach? Do you want to lead initiatives that will have a significant impact to Amazon's customer experience and bottom line? The Global Payment Products (GPP) business is looking for an experienced, self‑motivated, and highly analytical Program Manager with international/cross‑border technology experience to drive new and existing initiatives in collaboration with internal and external payment partners, pursue opportunities to expand the current product offering, and develop innovative solutions to help our Sellers around the world get paid with confidence and ease. The Program Manager will have the chance to launch new program and features, own the relationships with partners, drive global expansion, adoption, and innovation to safeguard seller trust for a strategically critical program for Amazon.

Basic Qualifications

• Bachelor's degree
• 6+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience delivering results for large, cross-functional initiatives/projects, or experience working in a fast-paced and ambiguous environment
• Experience understanding needs of business and end customers and translating them into right solutions

Preferred Qualifications

• Master's degree
• 2+ years of driving process improvements experience

  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

  USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually