Senior Program Manager — Global Delivery & Client Success

Clearwater Analytics, LLC; New York (NY); Vor Ort; USD 102.000 - 144.000; Vollzeit

Benefits dieser Stelle

health/vision/dental insurance

401(k)

PTO

parental leave

medical leave

STD/LTD insurance benefits

Zusammenfassung

Clearwater Analytics is seeking a seasoned Program Manager to define project scope, develop implementation plans, and coordinate internal, client, and third-party resources to ensure on-time, high-quality delivery. The role includes budget management, weekly status reporting, and steering committee facilitation with executive client stakeholders.

The candidate will serve as a trusted liaison across Client Servicing, Sales, and Development, driving continuous service improvements and a smooth

Qualifikationen

• Bachelor’s and/or master's in finance or accounting.
• 7+ years of relevant project management and implementation experience with external clients.
• Proven experience implementing software solutions within Asset Management, Market Data and/or Insurance space.
• Consulting experience.
• Securities or financial markets experience.
• Experience of managing a team essential (7-15 people).

Aufgaben

• Identifies and finalizes project/implementation scope.
• Develops detailed implementation plans including internal, client and third-party resourcing.
• Manages and coordinates with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan.
• Generates weekly status reports, holds weekly status meetings with client and project team.
• Schedules and leads steering committee meetings with C-level client decision makers and Clearwater senior management.
• Manage and report on budget for implementation.
• Seek out, recommend, and implement continuous service improvements.
• Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team.
• Ability to run multiple simultaneous implementations with minimal oversight.

Kenntnisse

Excellent communication

Attention to detail

Project coordination

Problem solving

Organizational skills

Interpersonal skills

Ausbildung

Bachelor’s and/or master’s in finance or accounting

Tools

JIRA

Excel

Clarizen

Salesforce

Jobbeschreibung

Clearwater Analytics is seeking a seasoned Program Manager to define project scope, develop implementation plans, and coordinate internal, client, and third-party resources to ensure on-time, high-quality delivery. The role includes budget management, weekly status reporting, and steering committee facilitation with executive client stakeholders.

The candidate will serve as a trusted liaison across Client Servicing, Sales, and Development, driving continuous service improvements and a smooth