Senior Program Manager, Global Accounts & Data Ops

Vertiv Corporation; Westerville (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Vertiv in Westerville, OH is seeking a Program Manager to oversee strategic initiatives across global accounts from quoting to operations. You will indirectly lead cross-functional teams and focus on digital platforms such as Oracle, Smartsheet, and Power BI to support execution and customer delivery.

The role requires 4+ years in manufacturing or supply chain, with strong leadership and communication skills, and a PMP is preferred. Travel is minimal (<5%).

Qualifications

• Bachelor's degree or equivalent with 5+ years of experience.
• PMP certification preferred.
• Experience leading cross-functional teams and managing strategic initiatives.

Responsibilities

• Partner with sales and order management to ensure orders, quotes, and schedules are accurate.
• Escalate potential risk to the execution manager.
• Collaborate with function leaders to define targets and measure progress for design, quality, manufacturing, and operations.
• Lead data integrity efforts for install base data and ensure accurate reporting to customers (ship dates, serials, model numbers).
• Oversee deployment of field change notices (FCN) and factory direct service (FDS).
• Ensure change orders are entered in CPQ and booked in EBS.
• Perform other duties as assigned by manager.

Skills

Leadership

Organizational skills

Project management

Interpersonal skills

Communication

Analytical skills

Lean/Six Sigma

Influence in matrix org

Education

Bachelor's degree or equivalent of 5+ years

Project Management Professional (PMP)

Job description

Vertiv in Westerville, OH is seeking a Program Manager to oversee strategic initiatives across global accounts from quoting to operations. You will indirectly lead cross-functional teams and focus on digital platforms such as Oracle, Smartsheet, and Power BI to support execution and customer delivery.

The role requires 4+ years in manufacturing or supply chain, with strong leadership and communication skills, and a PMP is preferred. Travel is minimal (<5%).