Senior Program Manager, Flex Growth & Optimization

Amazon Inc.; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Austin, TX is seeking a Sr. Program Manager to own strategy and initiatives around improving the cost and quality of Flex Delivery.

You will collaborate with finance, marketing, data science, engineering, and program management to drive cross-functional process improvements. The role focuses on end-to-end delivery, stakeholder management, and balancing business needs with operational metrics to deliver sustained improvements and scalable solutions for customers and

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own the road map for improving Flex business metrics.
• Work closely with finance, marketing, capacity management, data science, engineering, and program management on process improvement and launch initiatives.
• Effectively influence stakeholders through collaboration and effective prioritization
• Make difficult resource trade-offs and align Director and senior-level leadership on inputs, outputs, and priorities.
• Own key performance indicators and work closely with the business to understand day to day opportunities and pain points in order to implement short term and long term solves.
• Monitor project execution and ensure that the project delivery is to the appropriate level of quality and in line with its target date.

Skills

Program management

Data-driven decision making

Strategy ownership

Education

Master's or MBA

Job description

Amazon.com Services LLC in Austin, TX is seeking a Sr. Program Manager to own strategy and initiatives around improving the cost and quality of Flex Delivery.

You will collaborate with finance, marketing, data science, engineering, and program management to drive cross-functional process improvements. The role focuses on end-to-end delivery, stakeholder management, and balancing business needs with operational metrics to deliver sustained improvements and scalable solutions for customers and