Senior Program Manager, Last-Mile Optimization & Strategy

Amazon Inc.; Austin, Northern (TX, KY); Hybrid; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager for NA Flex Business Optimization, Strategy, and Scaling (BOSS) in Austin, TX. You will own the road map to improve Flex delivery metrics, collaborating with finance, marketing, data science, and engineering to drive process improvements and timely deliveries.

The role emphasizes data-driven decisions, stakeholder influence, and balancing cost with service quality for hundreds of thousands of Delivery Partners.

Qualifications

• 5+ years of program or project management experience.

Responsibilities

• Own the road map for improving Flex business metrics.
• Work with finance, marketing, capacity management, data science, engineering, and program management on process improvements.
• Influence stakeholders through collaboration and prioritization.
• Monitor project execution and ensure timely delivery.

Skills

Program mgmt

Data analysis

Stakeholder mgmt

End-to-end delivery

Education

Master's degree or MBA

Job description

Amazon.com Services LLC is seeking a Sr. Program Manager for NA Flex Business Optimization, Strategy, and Scaling (BOSS) in Austin, TX. You will own the road map to improve Flex delivery metrics, collaborating with finance, marketing, data science, and engineering to drive process improvements and timely deliveries.

The role emphasizes data-driven decisions, stakeholder influence, and balancing cost with service quality for hundreds of thousands of Delivery Partners.