Senior Program Manager, Digital Transformation PMO

Wilmington Trust; Buffalo (NY); Hybrid; USD 142,000 - 236,000; Full time

Job summary

The Wilmington Trust Institutional Services (IS) division is expanding its Global PMO and pursuing digital transformation initiatives. This Senior Program Manager will coordinate cross-functional technology and business programs, aligning with strategy, governance, and financial forecasting.

Responsibilities include planning, execution, reporting on initiatives, managing risks and stakeholder communications, and ensuring delivery within scope, time, and budget.

Qualifications

• Bachelor’s degree and a minimum of 10 years’ proven project management experience OR in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ proven project management experience.
• Proficiency in MS Suite (Advanced Excel, MS project, Teams).
• MS Power Platform (Power Apps Suite)

Responsibilities

• Assist in managing technology-driven programs and initiatives across Institutional Services functions and products.
• Support portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives.
• Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met.
• Demand planning based on intake/discovery (for technical and product resources).
• Interface with UX on all major programs and ensure sustainable collaboration with scrum masters.

Skills

Project management

MS Excel

MS Project

Teams

Power Platform

Education

Bachelor’s degree

Master’s degree

PMP certification

PgMP certification

Tools

MS Power Platform

Job description

The Wilmington Trust Institutional Services (IS) division is expanding its Global PMO and pursuing digital transformation initiatives. This Senior Program Manager will coordinate cross-functional technology and business programs, aligning with strategy, governance, and financial forecasting.

Responsibilities include planning, execution, reporting on initiatives, managing risks and stakeholder communications, and ensuring delivery within scope, time, and budget.