Senior Program Manager: Cross-Functional Change Leader

Bank of America; Chandler (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Bank of America in Chandler, AZ is seeking a Senior Project Manager to lead complex, cross-functional programs across lines of business. You will partner with stakeholders, manage plans, track progress, and ensure on-time delivery while upholding enterprise change standards.

This role emphasizes change management, data-driven decisions, and strong communication with executives and teams. Office-based with flexibility based on role and responsibilities.

Qualifications

• 5+ years of end-to-end project management experience including process improvement/re-engineering, employee readiness efforts and technology change efforts.
• Working knowledge of project management methodologies (Agile).
• Proven experience with managing a medium/large project, varying levels of stakeholders and ability to communicate effectively and influence decisions to achieve desired results.

Responsibilities

• Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.
• Leads the adoption and sustainment of change initiatives and assesses adoption risks.
• Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance.
• Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion.
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.

Skills

Project management

Agile

Stakeholder management

Data analytics

Communication

Organizational skills

Job description

Bank of America in Chandler, AZ is seeking a Senior Project Manager to lead complex, cross-functional programs across lines of business. You will partner with stakeholders, manage plans, track progress, and ensure on-time delivery while upholding enterprise change standards.

This role emphasizes change management, data-driven decisions, and strong communication with executives and teams. Office-based with flexibility based on role and responsibilities.