Senior Program Manager, Community Support & Recovery

Socket.dev; Illinois; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Generous paid leave

Health Club/Fitness Reimbursement

Employee Assistance Program

Continuing Education Opportunities

Tuition Assistance Programs

403(b) Retirement Plan

Job summary

Heritage is seeking a Program Manager to lead a Community Support Services team providing recovery-oriented, community-based rehabilitation and outreach for adults with mental health and co-occurring disorders.

The role supervises the team clinically and administratively and functions as a practicing clinician. Services occur across Heritage locations, both on-site and off-site, including clients' homes and community settings.

Qualifications

• Master's degree in counseling, social work, psychology, or related field.
• Licensure as CADC/LSW/LCSW/LPC/LCPC highly recommended.
• Experience with mental health or substance use diagnoses preferred.

Responsibilities

• Provide team and individual supervision.
• Complete supervisor tracking to monitor quality measures and standards.
• Provide direct services to individuals off-site 60% of the time.
• Complete assessments including IATP and LOCUS, with required documentation.
• Develop crisis and treatment plans in collaboration with individuals and team.
• Collaborate and communicate with staff to ensure coordinated care.
• Provide services to reduce crisis episodes and improve community functioning.
• Participate in bi-weekly team meetings and maintain knowledge of each individual.
• Maintain open communication with agency staff, family, and others.
• Work cooperatively to ensure access to services identified during treatment planning.
• Ensure clinical activities comply with organizational standards.
• Assist in referrals and linkages to programs.

Skills

Engagement

DSM-5 Knowledge

Co-occurring Dx

Case Management

Communication

Team Collaboration

Customer Service

Flexibility

EHR Proficiency

MS Word & Excel

Education

Master's degree in counseling/social work/psychology

CADC/LSW/LCSW/LPC/LCPC licensure recommended

Experience with mental health or substance use diagnoses

Tools

EHR

MS Word

MS Excel

Job description

Heritage is seeking a Program Manager to lead a Community Support Services team providing recovery-oriented, community-based rehabilitation and outreach for adults with mental health and co-occurring disorders.

The role supervises the team clinically and administratively and functions as a practicing clinician. Services occur across Heritage locations, both on-site and off-site, including clients' homes and community settings.