Senior Program Manager - Behavioral Health Operations Leader

Community Bridges Inc.; Portland (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

5 weeks PTO

Medical, Dental, Vision

Disability, Life

401K with employer match

Wellness programs

Tuition Reimbursement

Job summary

Community Bridges, Inc. is seeking a Senior Program Manager to oversee managers and supervisors across behavioral health programs, ensuring effective operation, staff training, scheduling, and adherence to policies.

The role involves staff development, daily supervision duties, and participation in quality assurance activities to maintain compliance with AAC, CARF, and agency procedures. Growth opportunities are highlighted within a expanding organization.

Qualifications

• High school diploma or GED required; associate degree or higher preferred.
• 2–5 years in a behavioral health setting preferred.
• Minimum of one year of recovery from substance use and/or mental health disorders preferred.
• Fingerprint clearance card required.
• Current valid driver’s license required.
• Must provide a 39-month MVR.

Responsibilities

• Oversee Managers and Supervisors and program operations.
• Train staff, schedule staff, ensure staff have necessary skills and knowledge.
• Ensure staff adhere to agency policy and procedure.
• Participate in staffing and shadow staff for quality assurance.
• Perform Dayforce maintenance, scheduling, timecard reviews, PTO approvals, and disciplinary reviews.
• Ensure compliant patient interactions per AAC, CARF, and agency policies.

Skills

Staff management

Staff training

Scheduling

Quality assurance

Policy compliance

Time management

Education

High school diploma or GED

Associate's degree or higher in behavioral health

Tools

Dayforce Maintenance

Job description

Community Bridges, Inc. is seeking a Senior Program Manager to oversee managers and supervisors across behavioral health programs, ensuring effective operation, staff training, scheduling, and adherence to policies.

The role involves staff development, daily supervision duties, and participation in quality assurance activities to maintain compliance with AAC, CARF, and agency procedures. Growth opportunities are highlighted within a expanding organization.