Senior Program Manager, Application Security (Enterprise)

Armory; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Harness in the United States is seeking a Senior Program Manager, Application Security to lead the post-sale journey for a portfolio of enterprise customers, guiding security shift-left and runtime products to measurable business outcomes.

You will be the primary liaison among customer, Sales, Product, and Engineering, building adoption plans, running executive reviews, and keeping programs on track with clear communications and risk management.

Qualifications

• 7+ years in Customer Success, Technical Account Management, Program Management, or Professional Services in a SaaS environment, including security products.
• Track record of leading large, multi-workstream security or software implementations end-to-end, with results you can point to.
• Experience driving adoption and customer outcomes in complex, fast-moving technical environments.
• Working knowledge of modern security practices, such as secure software development, CI/CD, runtime security and vulnerability management.
• Comfort building relationships with both executives and hands-on technical teams, along with strong analytical and communication skills.
• Familiarity with CRM, customer success, and project tools such as Salesforce, Gainsight, and Jira.
• A degree in Computer Science, Engineering, or a related field, or equivalent experience.

Responsibilities

• Deliver customer outcomes by driving value from Harness runtime and shift-left security portfolio.
• Own the end-to-end journey: onboarding and implementation, adoption, value realization, and renewal readiness.
• Build and run customer success plans that connect product capabilities to each customer's business and security goals, and track progress against them.
• Manage multi-workstream security implementations, including roadmap, milestones, scope, resourcing, and risk.
• Lead the engagement rhythm: weekly status, clear communication, and proactive risk management; keep next steps moving.
• Keep project and delivery records clean and current across your portfolio.
• Build executive and cross-team relationships with customer executives, including CISOs and security leaders; run quarterly reviews.
• Learn the products hands-on and run product demos and workshops in plain language for executives and practitioners.

Skills

Customer Success

Program Management

Technical Account Management

Professional Services

Education

Degree in CS/Engineering or related field

Tools

Salesforce

Gainsight

Jira

Job description

Harness in the United States is seeking a Senior Program Manager, Application Security to lead the post-sale journey for a portfolio of enterprise customers, guiding security shift-left and runtime products to measurable business outcomes.

You will be the primary liaison among customer, Sales, Product, and Engineering, building adoption plans, running executive reviews, and keeping programs on track with clear communications and risk management.