Senior Program Manager, Analytics & AI for Global Hiring

Amazon; Nashville (TN); On-site; USD 113,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Program Manager to lead analytics-powered initiatives within the Workforce Staffing Transformation team. You will own the strategy, execution, and delivery of programs leveraging advanced analytics, generative AI, and process engineering to optimize global recruitment processes across tier 1 associate hiring, impacting more than 1 million hires and over 5 million applications annually.

The role sits at the intersection of program management and data analytics, requiring

Qualifications

• Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or related field
• 5+ years of program or project management experience
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience using data and metrics to drive improvements
• 3+ years of processing large, multi-dimensional datasets from multiple sources
• Knowledge of data visualization tools such as QuickSight, Tableau, Power BI or other BI packages
• Experience defining program requirements and using data and metrics to drive improvements
• Experience in written and oral communication, able to communicate with all levels
• 2+ years of SQL experience

Responsibilities

• Drive end-to-end program execution for data analytics and process engineering initiatives across global workforce staffing operations (1M+ hires, 5M+ applications annually across the globe)
• Own program strategy, roadmaps, and delivery for analytics solutions — dashboards, automated reporting, and insight generation tracking hiring funnel performance, cost per hire, and fill rate metrics
• Lead process engineering to drive global standardization of metrics and build scalable frameworks that improve efficiency and quality of hire
• Analyze large datasets using SQL to generate insights for workforce planning, risk detection, and early attrition signals enabling faster intervention on quality-of-hire indicators
• Leverage generative AI to accelerate insight generation, automate workflows, and develop innovative solutions enhancing program delivery
• Manage stakeholder relationships across multiple geographies, translating analytical insights into actionable recommendations tied to Must Win goals
• Drive cross-team collaboration, manage dependencies and risks, and deliver executive-ready white papers and presentations communicating program outcomes to senior leadership

Skills

SQL

Data Visualization

Cross-functional collaboration

Leadership

Communication

Education

Bachelor's degree or equivalent

Tools

QuickSight/Tableau/Power BI

Job description

Amazon is seeking a Program Manager to lead analytics-powered initiatives within the Workforce Staffing Transformation team. You will own the strategy, execution, and delivery of programs leveraging advanced analytics, generative AI, and process engineering to optimize global recruitment processes across tier 1 associate hiring, impacting more than 1 million hires and over 5 million applications annually.

The role sits at the intersection of program management and data analytics, requiring