Senior Program Manager - AI-Driven Performance & Delivery

Royal Caribbean Group; Miami (FL); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Royal Caribbean Group is seeking a Senior Manager, Program Management to lead a small team and manage multi-department initiatives from planning through delivery. The role emphasizes AI-enabled analysis, risk assessment, and performance improvement across speed, quality, cost, and risk.

Based at the Port of Miami with global scope and frequent collaboration with shipboard and shoreside partners. The ideal candidate brings 10+ years in program management, strong leadership, and experience

Qualifications

• 10+ years of progressive experience in program management, with 4–5 years leading a team.
• Proven track record improving delivery speed, quality, cost, and risk in matrixed environments.
• Working knowledge of Lean Six Sigma or PMP is a plus; marine/newbuild exposure is a plus.

Responsibilities

• Leads a small team responsible for day-to-day execution, analysis, and reporting.
• Manages full lifecycle of capability programs within time and budget.
• Develops program scope, schedules, milestones, and deliverables; manages expectations.
• Uses AI tools to analyze data, surface risks, and accelerate insights for leadership.

Skills

Leadership

Program management

Cross-functional coordination

AI tools usage

Education

Bachelor's/Master's in related field

Tools

MS Word

Excel

PowerPoint

Visio

Project

Power BI

Job description

Royal Caribbean Group is seeking a Senior Manager, Program Management to lead a small team and manage multi-department initiatives from planning through delivery. The role emphasizes AI-enabled analysis, risk assessment, and performance improvement across speed, quality, cost, and risk.

Based at the Port of Miami with global scope and frequent collaboration with shipboard and shoreside partners. The ideal candidate brings 10+ years in program management, strong leadership, and experience