Gen AI CoE Program Lead

Royal Caribbean Group; Miami (FL); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Royal Caribbean Group is seeking a Senior Manager, Program Management to lead the Gen AI Center of Excellence portfolio. You will own intake, demand management, and governance across brands, coordinating across data engineers, AI/ML engineers, data scientists, and platform teams to deliver enterprise-wide AI solutions.

The role requires deep program management and architectural collaboration, with responsibility for budget, licensing, and executive reporting.

Qualifications

• Minimum 8 years in technical program management or engineering delivery leadership, with AI/ML/Gen AI initiatives.

Responsibilities

• Lead end-to-end lifecycle of Gen AI portfolio across brands and business units.
• Own intake, demand management, and portfolio governance for Gen AI initiatives.
• Manage multiple concurrent programs, milestones, dependencies, and risk.
• Drive cost-to-build vs cost-to-run discipline and forecast spend.
• Ensure governance gates, security, legal, and data governance requirements are met.
• Translate architecture trade-offs into executive-ready decisions.

Skills

Gen AI

Program management

Cross-functional leadership

Architecture discussion

Executive communication

Education

Bachelor’s degree in technology or engineering

Tools

JIRA

Confluence

Azure DevOps

Job description

Royal Caribbean Group is seeking a Senior Manager, Program Management to lead the Gen AI Center of Excellence portfolio. You will own intake, demand management, and governance across brands, coordinating across data engineers, AI/ML engineers, data scientists, and platform teams to deliver enterprise-wide AI solutions.

The role requires deep program management and architectural collaboration, with responsibility for budget, licensing, and executive reporting.