Senior Program Manager, Aging Services

Nan Mckay & Associates; Jacksonville (FL); On-site; USD 68,000 - 83,000; Full time

Job summary

Nan McKay & Associates in Jacksonville, FL seeks an Assistant Deputy Director to support the Director and Deputy Director. The role emphasizes program oversight, staff training on STARS, and ensuring compliance with NYC DFTA contractual requirements.

Responsibilities include QA support, coordinating assessments for senior centers and NORC programs, representing the agency in community activities, training staff for standardized roles, and preparing monthly calendars and contract reports.

Qualifications

• Bachelor's Degree in Social Work, Human Services, or related field.
• At least four years demonstrated experience working with aging populations.
• Excellent interpersonal, organizational, verbal, and written skills.

Responsibilities

• Develop proficiency with STARS and train staff to use STARS and comply with NYC DFTA requirements.
• Assist Deputy Director with Quality Assurance and prepare for assessments of senior center, MOW, transportation, and NORC programs.
• Represent the agency at community and interagency activities.
• Assist with training staff to create uniform job functions across centers.
• Prepare monthly calendars for all centers with input from center coordinators.
• Gather and monitor statistical report data related to contract requirements.

Skills

Interpersonal skills

Organizational skills

Verbal communication

Written communication

Multitasking

Education

Bachelor's Degree in Social Work or related field

Master's Degree in Social Work (preferred)

Job description

Nan McKay & Associates in Jacksonville, FL seeks an Assistant Deputy Director to support the Director and Deputy Director. The role emphasizes program oversight, staff training on STARS, and ensuring compliance with NYC DFTA contractual requirements.

Responsibilities include QA support, coordinating assessments for senior centers and NORC programs, representing the agency in community activities, training staff for standardized roles, and preparing monthly calendars and contract reports.