Senior Program Manager

CSP (Teijin Automotive Technologies); Auburn Hills (MI); Sur place; USD 100 000 - 140 000; Plein temps

Résumé du poste

CSP is an industry leader in the formulation and molding of lightweight, advanced composite components for the transportation sector. We are a full-service Tier One supplier with a strong benefits package and an entrepreneurial environment.

The Senior Account Manager will own strategic customer accounts, develop and execute growth strategies, lead negotiations, and present complex proposals to customer leadership.

Qualifications

• Bachelor’s degree or equivalent in engineering, business, or related field.
• 8+ years of progressive account management or sales experience.
• Proven success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive-level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

Responsabilités

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to cross-functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross-functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long-range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks progress and outcomes.

Connaissances

Executive communication

Negotiation

Strategic account management

Forecasting & budgeting

Formation

Bachelor’s degree in Engineering, Business, or related field

Advanced degree preferred

Description du poste

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Demonstrated success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive‑level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

Role Leveling Comparison

Seniority Level

Mid-Senior level

Industry

Plastics ManufacturingMotor Vehicle Parts ManufacturingManufacturing

Employment Type

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!