Senior Program Manager

CSP Composite; Auburn Hills (MI); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts

Life insurance

401k with company match

BENEfits4U program

Job summary

CSP Composite in Auburn Hills, MI, is seeking an experienced Account Manager to lead strategic customer relationships in the plastics and motor vehicle parts sectors. You will own accounts, shape strategies, and drive revenue growth while collaborating with cross-functional teams.

This role requires eight years of sales or account management, OEM/Tier1 familiarity, strong negotiation and executive communication, and up to 25% travel to customer and company locations.

Qualifications

• Bachelor’s degree in engineering, business, or related field; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Proven success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive-level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

Responsibilities

• Serves as the voice of the customer and escalates issues to cross-functional teams for resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross-functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long-range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Skills

Account management

Sales leadership

OEM/Tier1 knowledge

Negotiation

Executive communication

Travel up to 25%

Education

Bachelor’s degree in engineering, business, or related field

Advanced degree preferred

Job description

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross‑functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Demonstrated success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive‑level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

Role Leveling Comparison

Seniority Level

Mid-Senior level

Industry

Plastics ManufacturingMotor Vehicle Parts ManufacturingManufacturing

Employment Type

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!