Senior Program Lead, Community Center Operations

Brooklyn Bureau of Community Services, Inc; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

Brooklyn Community Services (BCS) seeks an Assistant Director for Cornerstone programs at NYCHA community centers. This role partners with the Site Director to supervise staff and participants, oversee daily operations and ensure high-quality recreation and educational experiences aligned with BCS goals.

Responsibilities include staff scheduling, hiring support, crisis management, and coordinating trips and leadership activities with families and partners. Evening and weekend hours are required.

Qualifications

• High School Diploma required. Bachelor’s Degree preferred. Must be timely, dependable and youth driven.
• Excellent leadership, communication, supervisory and team-building skills, including the ability to motivate, align staff efforts to changing priorities and approaches, set goals, delegate responsibilities, and manage staff performance so as to ensure effective service delivery in accordance with organizational goals and program contracts.

Responsibilities

• Supervises Group Leaders, Activity Specialists and custodial staff. Provide them with regular supervision through observations and feedback.
• Develops staff schedules, enforcing rules, and evaluating recreation/educational activities in the center.
• Assists with hiring, training, supervising, scheduling and evaluating center staff.
• Schedules the community center facilities and supervises conditions of the facilities such as set-ups and breakdowns of facility equipment and resources.
• Manages crisis as needed including, handling mental health issues.
• Facilitate mediations and conflict resolutions sessions between participants and parents as needed.
• Assist in carrying out other aspects of the program including planning trips, celebrations, and leadership activities.
• Develop one on one relationships with the participants, parents, and community partners

Skills

Leadership

Communication

Supervision

Team-building

Education

High School Diploma

Bachelor’s Degree preferred

Job description

Brooklyn Community Services (BCS) seeks an Assistant Director for Cornerstone programs at NYCHA community centers. This role partners with the Site Director to supervise staff and participants, oversee daily operations and ensure high-quality recreation and educational experiences aligned with BCS goals.

Responsibilities include staff scheduling, hiring support, crisis management, and coordinating trips and leadership activities with families and partners. Evening and weekend hours are required.