Senior Program Director, Housing & Social Services Leader

Lantern Community Services Inc; New York (NY); On-site; USD 95,000 - 100,000; Full time

Job summary

Lantern Community Services in Bronx, NY, is seeking a dynamic Senior Program Director to lead two supportive housing programs (Amber and Leeward Hall) and manage day-to-day operations. You will supervise a multidisciplinary social services team to ensure residents stabilize, maintain housing, and reach individualized goals.

You will collaborate with Leasing, Compliance, and Property Management to align services with funder requirements and implement data-driven practices.

Qualifications

• Master's Degree in Social Work, Mental Health Counseling, or Marriage and Family Therapy required.
• Licensure preferred; candidates without current licensure must obtain it within one year of hire.
• SIFI certification preferred.
• Minimum of three (3) years of supervisory experience.
• Three to five years of progressive experience in direct service program implementation.
• Knowledge of HIV/AIDS, mental health, substance use, and chronic homelessness preferred.
• Experience with Motivational Interviewing, Individual Placement and Support (IPS), and harm reduction models.
• Experience in affordable, transitional, or low-income residential housing preferred.

Responsibilities

• Hire, train, supervise, and develop a program team accountable for achieving resident outcomes and meeting Lantern and funder requirements.
• Ensure all case records are accurate, comprehensive, and up to date; monitor staff compliance and provide training and support.
• Oversee the development and implementation of program services, including groups, tenant meetings, and community activities.
• Provide regular staff supervision and facilitate weekly staff and clinical meetings.
• Identify and address ongoing training needs for program staff.
• In collaboration with Leasing and Compliance, screen potential clients and assist with move‑in and program orientation.
• Ensure staff support housing stability through proactive work with tenants on budgeting and money management.
• Assess serious incidents and review appropriateness of incident management.
• Utilize data to track program goals and address trends.
• Submit monthly written reports to Senior Management.
• Develop and maintain linkages with community organizations and NYPD.
• Perform other related duties as assigned.

Skills

Supervisory experience

Data-driven service delivery

Motivational Interviewing

IPS (Individual Placement and Support)

Harm reduction models

Education

Master's Degree in Social Work, Mental Health Counseling, or Marriage and Family Therapy

LMSW/LMHC/LMFT licensure preferred

SIFI certification preferred

Tools

Electronic case management systems

Job description

Lantern Community Services in Bronx, NY, is seeking a dynamic Senior Program Director to lead two supportive housing programs (Amber and Leeward Hall) and manage day-to-day operations. You will supervise a multidisciplinary social services team to ensure residents stabilize, maintain housing, and reach individualized goals.

You will collaborate with Leasing, Compliance, and Property Management to align services with funder requirements and implement data-driven practices.