Senior Program Director — Health & Government Programs

Maximus; Charleston (WV); Remote; USD 165,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Maximus is seeking a Senior Director to serve as the overall Account Leader, driving program delivery, strategic client partnerships, and operational excellence for the MA Connector Program. The role oversees technology, operations, and financial performance, with travel for client meetings as needed.

The position requires extensive experience in government health services programs, strong leadership capabilities, and a commitment to transform and optimize enrollment and premium processing

Qualifications

• Bachelor's degree in related field required.
• 12-15 years of professional experience in a related field required.
• Experience leading government services programs within the Health and Human Services (HHS) sector.
• Proven track record of successfully leading cross-functional teams in a client-facing environment.
• Strong critical thinking and problem-solving skills, with the ability to assess situations, adapt to changing business needs, and make sound decisions.
• Ability to balance strategic leadership with hands-on operational oversight and day-to-day program management.

Responsibilities

• Oversee and manage the project financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
• Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.
• Ensure established goals and objectives support the overall project strategies.
• Oversee all project administrative operations including budget, financial controls, and human resources.
• Plan, develop, and schedule priorities for achieving operational and performance goals.
• Review management, productivity, and financial reports and studies to ensure program objectives are met.
• Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.
• Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.
• Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.
• Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.
• Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.
• Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.

Skills

Strategic leadership

Program management

Cross-functional leadership

Executive presence

Agile SDLC

Financial management

Contract management

Risk management

Stakeholder management

Team leadership

Education

Bachelor's degree

Job description

Maximus is seeking a Senior Director to serve as the overall Account Leader, driving program delivery, strategic client partnerships, and operational excellence for the MA Connector Program. The role oversees technology, operations, and financial performance, with travel for client meetings as needed.

The position requires extensive experience in government health services programs, strong leadership capabilities, and a commitment to transform and optimize enrollment and premium processing