Senior Program Director for Student and Academic Success (INTERNAL) - (496993 )

University of Houston; Houston (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

University of Houston – Deans Office - Arts seeks a senior leader to oversee the college's academic advising and student-success operations across undergraduate and graduate programs, minors, certificates, and other pathways.

You will lead college-wide efforts on enrollment monitoring, student retention, degree progression, policy implementation, and the evaluation of course offerings to meet student and program needs.

Qualifications

• Requires a Bachelor’s degree with seven years of related experience; Master’s degree preferred.
• Experience in student success, academic advising, and higher education administration.
• Demonstrated leadership in budgeting, policy development, and staff management.

Responsibilities

• Provides executive leadership and oversight for advising and student-success operations.
• Advises students on requirements, progression, and degree planning.
• Directs advising staff; sets service standards and priorities.
• Develops college-wide strategies to improve retention and degree completion.
• Monitors enrollment, course demand, and progression data to identify trends.
• Reviews schedules and coordinates offerings to support student progression.
• Advises college leadership on enrollment optimization and academic policies.
• Develops policies, programs, and communications to support advising and student success.
• Engages in professional development to apply best practices for office success.
• Performs other job-related duties as assigned.

Skills

Budget management

Staff supervision

Strategic planning

Policy development

Communication

Education

Master's degree in education, higher education administration, or academic advising

Bachelor's degree in a relevant discipline

Job description

Department: Deans Office -Arts Salary: Commensurate with Experience/Education

Description

Responsible for the operations of a complex center or multipledepartments at the university. Oversees staff and budgets, andprojects.

1. Administers a complex center or multiple departments.
2. Manages budget and engages in strategic planning to ensure allgoals are met.
3. Hires and directs the activities of staff.
4. Resolves personnel issues as they arise.
5. Engages in budget-planning, grant oversight, and policydevelopment.
6. Implements new programs and projects and monitors ongoingactivities of department or center.
7. Reviews department policies and processes and implementsimprovements as needed.
8. Represents department or center to internal and externalconstituents.
9. Performs other job-related duties as required.

Additional Posting Information

Summary

Provides senior leadership and administrative oversight for thecollege’s academic advising and student-success operations acrossundergraduate and graduate degree programs, minors, certificates,and other academic pathways. Leads college-wide efforts related toenrollment monitoring and optimization, student retention andprogression, degree completion, academic policy implementation, andthe evaluation of course offerings and schedules in relation tostudent and program needs.

Uses enrollment, advising, and academic-progress data toidentify trends, barriers, and opportunities for improvement.Collaborates with college leadership, academic units, faculty, anduniversity offices to strengthen academic pathways, improve thestudent experience, and ensure students have access to the courses,advising, and support necessary to complete their academicgoals.

Job Duties

1. Provides executive leadership and oversight for the college’sacademic advising and student-success operations supportingundergraduate and graduate degree programs, minors, certificates,and other academic pathways.
2. Advises undergraduate and graduate students regarding academicrequirements, degree planning, policies, progress, and completion,with particular responsibility for complex, sensitive, or escalatedstudent cases.
3. Directs professional advising staff; establishes servicestandards and priorities; evaluates performance; supportsprofessional development; and provides input regarding hiring,personnel matters, and organizational structure.
4. Develops and implements college-wide strategies to improvestudent retention, academic progression, degree completion, and theoverall student experience.
5. Monitors and analyzes enrollment, course demand, academicprogress, retention, and completion data to identify trends,barriers, capacity needs, and opportunities for improvement.
6. Reviews course schedules and planned offerings to identifyaccess, sequencing, capacity, and enrollment concerns. Collaborateswith academic units and scheduling personnel to recommendimprovements supporting student progression.
7. Advises college leadership, academic administrators, faculty,and staff regarding enrollment optimization, advising practices,student-success strategies, academic policies, curricula, anddegree pathways.
8. Leads the development and continuous improvement of policies,processes, programs, technologies, and communications supportingadvising and student success; represents the college on universitycommittees and collaborates with university offices to advancestudent outcomes.
9. Engages in professional development with establishedprofessional organizations and associations to maintain continuouslearning of established and emerging best practices to bestrategically applied for continued success of the office.
10. Performs other job-related duties as assigned.

Job Requirements

Education

Requires a thorough understanding of both theoretical and practicalaspects of an analytical, technical or professional discipline; orthe basic knowledge of more than one professional discipline.Knowledge of the discipline is normally obtained through a formal,directly job-related 4 year degree from a college or university oran equivalent in-depth specialized training program that isdirectly related to the type of work being performed.

Preferred: Master degree in education, higher educationadministration, or academic advising.

Experience

Requires a minimum of seven (7) years of direct job-relatedexperience.

Preferred: Minimum of seven (7) years of progressive experienceworking in student success and academic advising with performingand visual arts students at a large, public 4-year institution.

Experience will be considered in lieu ofeducation.

Education will be considered in lieu ofexperience.

MQ: Education: Requires a thorough understanding of boththeoretical and practical aspects of an analytical, technical orprofessional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work beingperformed.

Experience: Requires a minimum of seven (7) years of directlyjob-related experience.

Certification/Licensing: None.

All positions at the University of Houston-System are securitysensitive and will require a criminal history check.

The University of Houston System and its universities are EqualOpportunity Institutions.

Everyone is encouraged to apply.