Senior Program Director, Connect to Care Outreach

Colonial Group; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Breaking Ground in New York City seeks an Assistant Director, Programs, Connect to Care, to support the Program Director in the street outreach program. The role provides supervision to 4-6 staff and guides Social Services Supervisors with day-to-day oversight, ensuring high-quality client engagement and service delivery while maintaining high-level performance reports.

The position emphasizes collaboration with internal teams and external partners, along with data-driven reporting and ongoing

Qualifications

• NYS Licensed Masters Social Worker (LMSW) required.
• Minimum 2 years of supervisory experience.
• Experience with 24/5 programs and homeless populations preferred.
• Strong clinical understanding of Housing First, client-centered motivational interviewing, Harm Reduction, and related service delivery concepts.
• Ability to work with diverse stakeholders and manage multiple priorities.
• Proficiency with Microsoft Office; willingness to learn new databases.

Responsibilities

• Manage social service delivery including program oversight, staff supervision, and training.
• Manage 4-6 direct reports.
• Liaise with external stakeholders to ensure responsive program service delivery.
• Oversee delivery of services including outreach caseload, case management linkage, and referrals for psychiatric assessment and treatment as appropriate.
• Collaborate with internal teams including street outreach, safe haven, stabilization bed sites, and evaluation units.
• Generate regular and ad-hoc reports on outcomes, goals, and data tracking.
• Establish and maintain productive working relationships with proactive problem-solving.
• Some after-hours on-call required.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication

Bilingual

Education

NYS Licensed Masters Social Worker (LMSW)

Tools

Microsoft Office

Access databases

MS Word

MS Excel

MS Outlook

MS Teams

Job description

Breaking Ground in New York City seeks an Assistant Director, Programs, Connect to Care, to support the Program Director in the street outreach program. The role provides supervision to 4-6 staff and guides Social Services Supervisors with day-to-day oversight, ensuring high-quality client engagement and service delivery while maintaining high-level performance reports.

The position emphasizes collaboration with internal teams and external partners, along with data-driven reporting and ongoing