Senior Program Director - 245D Disability Services

Rudolph Community and Care; Savage (MN); On-site; USD 90,000 - 95,000; Full time

Job summary

Rudolph Community & Care in Minnesota seeks a Senior Director of Program Operations to lead multi-site leadership teams, ensuring program quality, regulatory compliance, financial health, and leadership development across all sites.

As RCC’s Designated Manager, you will drive data-informed decision-making, strengthen accountability, and partner with the executive team to align operations with the organization’s growth and mission.

Qualifications

• 8–10+ years of leadership experience in a 245D licensed setting.
• Experience overseeing Directors or multi-site leadership teams.
• Strong financial and operational management background.
• Proven ability to use data and KPIs to drive improvement.
• Executive-level communication and leadership capability.

Responsibilities

• Lead Multi-Site Operations – Oversee Directors and Associate Directors to ensure high-quality service delivery across sites.
• Ensure Licensing & Compliance Excellence – Maintain 245D licensing readiness, oversee audit responses, strengthen regulatory practices.
• Drive Performance Through Data – Translate KPIs into site-level strategies, identify risk trends, lead improvements.
• Strengthen Financial Performance – Oversee financial health of designated sites, ensure efficiency and responsible resource use.
• Develop Leaders – Coach Directors, strengthen decision-making and accountability, build succession plans.
• Partner Strategically – Align operations with long-term strategy and growth.

Skills

Multi-site operational leadership

Regulatory and compliance oversight

Financial management

Leadership development

Job description

$90,000 – $95,000, bonus eligible annually.

About the Company:

Be part of something bigger. At Rudolph Community & Care (RCC), we believe in People Helping People Be Their Best. Our vision is bold: to be the employer of choice in disability services by fostering a culture where people feel valued, supported, and inspired to grow.

As a multi-site 245D licensed provider, RCC is committed to delivering person-centered services while building strong leaders, scalable systems, and sustainable growth.

About the Role

We’re seeking a strategic and operationally strong Senior Director of Program Operations to lead multi-site leadership teams and drive excellence across our services. This role oversees Directors and Associate Directors, ensuring program quality, regulatory compliance, financial health, and leadership development.

Serving as RCC’s Designated Manager, this role is critical in advancing our Vivid Vision through operational integrity, data-informed decision-making, and strong accountability systems. If you are a decisive leader who thrives in complexity, builds strong teams, and uses data to strengthen outcomes, this role is for you.

Responsibilities:

Lead Multi-Site Operations – Oversee Directors and Associate Directors to ensure consistent, high-quality service delivery across all designated sites.

Ensure Licensing & Compliance Excellence – Maintain 245D licensing readiness, oversee audit responses, and strengthen regulatory practices organization-wide.

Drive Performance Through Data – Translate KPIs into actionable site-level strategies, identify risk trends, and lead measurable improvement initiatives.

Strengthen Financial Performance – Oversee financial health of designated sites, ensuring operational efficiency and responsible resource management.

Develop Leaders – Coach Directors, strengthen decision-making and accountability practices, and build succession pipelines.

Partner Strategically – Collaborate with executive leadership to align program operations with long-term organizational strategy and growth.

Qualifications

• 8–10+ years of leadership experience in a 245D licensed setting
• Experience overseeing Directors or multi-site leadership teams
• Strong financial and operational management background
• Proven ability to use data and KPIs to drive improvement
• Executive-level communication and leadership capability

Required Skills

• Multi-site operational leadership
• Regulatory and compliance oversight
• Financial management and budget accountability
• Leadership development and coaching

Preferred Skills

• Experience serving as a Designated Manager
• Experience with EOS Operating System
• Background in scaling services within a growing organization