Program Director

Multicultural Care Center LLC; Minneapolis (MN); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

401(k)

Job summary

A community-focused service provider in Minneapolis is seeking a full-time Program Director to oversee staff and services. This role requires a Master's degree in a relevant field and at least five years of managerial experience. Responsibilities include maintaining compliance with licensing requirements, supervising staff, and leading quality improvement initiatives. Competitive salary of $65,000 plus benefits is offered.

Qualifications

• 5+ years of experience as a Designated Coordinator/Manager.
• Extensive knowledge of rule 245D and state licensing requirements.

Responsibilities

• Develop and maintain compliance policies.
• Monitor licensing requirements.
• Supervise office and direct support staff.
• Manage ongoing service oversight.
• Conduct internal investigations.

Skills

Conflict resolution skills

Communication skills

Ability to work in a culturally diverse environment

Education

Master’s degree in health and human services-related field

Job description

Overview

Benefits: 401(k)

MULTICULTURAL CARE CENTER LLC JOB DESCRIPTION – Program Director Full Time – Salary - $65,000 + DOQ. Multicultural Care Center LLC is hiring a full-time Program Director to oversee and supervise staff and residential services. MCC is licensed through the Department of Human Services to provide 245D programs.

Responsibilities

• Develop and maintain policies in compliance with 245D license consistent with the Company's policies and procedures.
• Monitor compliance with 245D licensing requirements and internal policy and procedures.
• Supervision of office and direct support providers
• Provide ongoing and emergency service oversight/compliance of the following programs: ICS, RCS, and in-home Waiver Services
• Implement quality operational reviews and control.
• Oversee referrals, admissions, and discharges.
• Lead state licensing reviews and audits of services provided.
• Ensure submission of contracts and agreements with licensing agencies
• Conduct and review internal investigations involving alleged abuse and neglect.
• Direct care support at licensed locations as needed.
• Enforcing policies and procedures
• Conducting performance reviews and assisting with performance development
• Promoting a positive teamwork environment
• Assist and oversee in the development of daily client programming.
• Conduct program evaluations and quality assurance reviews
• Serve on the Program Design Team to participate in continuous quality improvement.
• Ability to resolve difficult issues and conflict resolution skills.
• Ability to work in a culturally diverse environment and good communication skills.

Qualifications

• Master’s degree in health and human services-related field.
• Plus, a minimum of 5 years’ experience as a Designated Coordinator/Manager and extensive knowledge of rule 245D and state licensing requirements.

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