Senior Director of Day Program Services

Fast Switch; Andover (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Fast Switch is seeking a Senior Director of Day Program Services to lead our team across three program sites in Massachusetts. The role focuses on delivering high-quality care, regulatory compliance, and program development for individuals with developmental disabilities.

You will oversee Day Habilitation services, supervise Site Directors and staff, manage budgets, and ensure licensing standards are met. Occasional travel to external meetings is required.

Qualifications

• Must have DDS experience.
• Must have Day Habilitation experience.
• Proven track record overseeing multiple service locations or day programs.
• Strong leadership and team development skills to supervise Site Directors, coordinators, and staff.
• Regulatory requirements, licensing, credentialing, and safety standards knowledge.
• Able to manage budgets, develop programs and ensure funding/licensing compliance.
• Crisis management capabilities to maintain safety and regulatory adherence.

Responsibilities

• Lead and mentor Site Directors, coordinators, and staff across multiple locations.
• Ensure compliance with licensing, funding, and safety standards across all programs.
• Develop and expand programs while managing budgets and resources.
• Maintain effective communication with funding sources, families, and internal teams.
• Travel frequently between three program sites and attend external meetings.

Skills

DDS Experience

Day Habilitation experience

Leadership & team development

Regulatory compliance

Budget management

Communication with funding sources

Education

Bachelor’s degree in Human Services/Social Work/Psychology

Master’s degree preferred

Tools

Electronic health records

Billing systems

Job description

We are on the lookout for an inspiring and dynamic Senior Director of Day Program Services to lead our dedicated team in delivering exceptional care and support to individuals with developmental and intellectual disabilities. This pivotal role offers the opportunity to create meaningful impact, foster growth across our facilities, and champion a culture of excellence and programs that uplifts everyone we serve. If you’re a strategic leader passionate about making a positive difference, this is your chance to lead with purpose and innovation.

Required Skills:

• Must have DDS Experience
• Must have Day Habilitation experience
• Proven experience overseeing multiple service locations or day programs, ideally within developmental or rehabilitation services.
• Strong leadership and team development skills, with the ability to supervise and mentor Site Directors, coordinators, and staff.
• Profound understanding of regulatory requirements, licensing, credentialing, and safety standards in the human services or related sectors.
• Excellent organizational skills with the ability to manage budgets, develop programs, and ensure compliance with funding and licensing standards.
• Exceptional judgment and crisis management capabilities, ensuring safety and regulatory adherence at all times.
• Effective communication skills, with the ability to build relationships with funding sources, families, and internal teams.
• Ability to handle complex schedules, deadlines, and high-pressure situations with professionalism and calmness.

Nice to Have Skills:

• Experience developing new programs or expanding existing services within a similar setting.
• Knowledge of innovative therapeutic approaches or skill development strategies for individuals with disabilities.
• Familiarity with electronic health records and billing systems specific to human services.

Preferred Education and Experience:

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field; Master’s degree preferred.
• At least five years’ experience leading day programs or similar service environments, with a proven track record of operational excellence and compliance.

Other Requirements:

• Ability to perform physical duties associated with personal care, including lifting and transferring, and administer FA/CPR.
• Willingness to travel frequently between the three program sites and to external meetings.
• Ability to maintain a calm, solution-focused demeanor in high-stress situations.